Paradise KohYao

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This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is only accessible by boat. Scheduled airport shuttle or limousine pick-up service (surcharge, nonrefundable) to the piers operate between 6 AM and 4 PM. Transfer boats (surcharge) run at the following scheduled times: Depart from Paradise KohYao to Yacht Haven Marina (Phuket) at 9:30 AM and 3 PM; depart from Yacht Haven Marina (Phuket) to Paradise KohYao at 11 AM and 4 PM; depart from Paradise KohYao to Tha Len Pier (Krabi) at 1:30 PM; and depart from Tha Len Pier (Krabi) to Paradise KohYao at 2 PM. Guests arriving at the airport after 4 PM must arrange transfer for the following day. To make transfer arrangements, This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Some water is reused through a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property