JRW Welmond Hotel & Casino Batumi

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

The rooms were VERY spacious and nice, but the lobby stunk of smoke which was quite unpleasant.

A/c wasn’t working

Spacious and clean room, staff, amenities, breakfast buffet and location.

It was great time

The room is only cleaned every two days, we only received one bath towel and one hand towel and that's even though we were 2 guests in the room and we had to go to reception and get another set, as soon as they came in to clean the room they didn't change towels but took the dirty ones and hung them up as if they were new Apart from that, the room is very spacious, excellent location, very varied breakfast, courteous service at the reception, overall very good hotel. Highly recommended

In short: a nightmare for 5 nights As someone who travels quite a bit around the world and in Batumi in particular, I have never come across such a bad phenomenon and experience. Such an experience that can completely ruin an entire trip.!!! Of all the bad reasons I can list about this hotel: I don't think an A4 page will be enough to contain all of this: So I'll start: Poor room service A dirty bathroom in addition to that I also slipped in it as a result and had to evacuate in an ambulance Rude and unhelpful reception staff Old and dirty bedding and furniture Dismal maintenance (torn carpets, dirty bed linen, broken bathtub) Air conditioner does not work at all without possibility of repair A safe does not work without the possibility of repair All kinds of attempts for additional charges according to laws that Kimim invented in any hotel in the world. Mini bar with mafia prices. They require you not to bring food and drink into the hotel (that is, they force you to order from their worst room service with exorbitant prices) Any additional request of the guest is met with reluctance and responsiveness. Every hotel I've been to in Batumi, even 3 stars, did not reach the dismal level of the above hotel. If you love yourself, please stay away from this hotel.

AC was not working well, staff could not fix it, pillows, sheets not up to the standards of 5 star hotel, staff not helpful

I recently reserved a suite, but unfortunately, my experience there was rather disappointing. The lighting in the room was constantly flickering throughout my stay, creating a bothersome environment. I also encountered persistent issues with the Wi-Fi connectivity. Upon reporting this problem, the technical team advised me to alternate between their two Wi-Fi networks. Regrettably, this solution was ineffective and did not resolve the connectivity issues. Furthermore, the cleanliness of the bathroom was unsatisfactory. It appeared to have been neglected for a while and was in dire need of a thorough deep cleaning. Overall, the condition of the suite fell short of my expectations and the standards one would anticipate for such accommodation

The hotel was perfect beautiful the service was 5 star everything was awesome.

Everything was good