We stayed at Railay Princess for 5 nights and enjoyed the convenient airport transfer (has to be requested but worth it), friendly staff, great breakfast, convenient location on the quiet side of Railay and close to the docks, and two swimming pool options. The rooms while clean and nicely appointed could benefit from minor upgrades/refresh, especially the bathrooms. We were 4 families with each their room. In some rooms, the toilets were not flushing very well requiring several flushes which seems counter-productive in an area where water is scarce. All bathroom floors are set slightly lower than the bedroom floors with a small step with a tiled/sharp edge that's not easily visible or detectable. We all hurt our feet a couple of times (one of us even got a cut in the middle of the night and had to get a bandage) before our brains registered and remembered that step. In some rooms, there were whiff of sewage/drainage issues which is pretty common across Railay; most likely a sign of the sewage/drainage system being overloaded and/or requiring upgrade. Overall we had a pleasant stay and would encourage the resort to keep up the good work and make a few minor upgrades to reach 5 star status.
Air conditioning