Suzukiya Ryokan

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The staff were very polite even with the language barrier, they were very warm and welcoming. There were 2 onsens, and both were very relaxing

Incredible experience at Suzukiya Ryokan! Staff is incredible! They speak some English and you can communicate perfectly fine with all of them. They are so incredibly kind and welcoming! The room was very traditional with straw mats, room dividers, very comfortable beds on the floor. Hot spring baths indoors as well as outdoors were absolutely fantastic! They are separated by gender, you wash up before entering a really hot bath and relax like you haven't relaxed in a long time! Then they bring you traditional Japanese dinner into your room that is very very tasty! You sleep like a rock as it's super quiet and peaceful. In the morning the breakfast is also traditional Japanese and it's wonderful! They even have a free shuttle that will take you to the fox village or your train station. This place is amazing and we will be back! Arigatou gozaimasu!

Wi-Fiの調子が悪いのですが、スタッフは、それに対してフォローしてくれません。部屋の注意書きにもそのように書いています。

We only booked the breakfast in room, but they took my allergies to fish, shellfish, and poultry into account and made me a great breakfast. My brothers enjoyed the traditional breakfast and room as well as the on site onsen. The only issue I had was that the toilet could use and sink could use an update.

Really enjoyed the outdoor bath, and I had it all to myself! The staff speak a little English and they have a free shuttle to nearby attractions and the train station.

Staff were very polite and even though they didn't speak English they used a translator app to make the stay easy and comfortable. 10/10 friendly staff and lovely place

Very comfortable hotel with excellent hospitality. One of the most delicious ryokan dinners we have had in a Japan.

Second time here! The staff is still friendly and helpful, the onsen baths are still great (bathing under the stars at night is so refreshing!), and our room was comfortable. It said it was technically a smoking allowed room but it didn't smell like it at all which was very nice. Ordering the ryokan breakfast is worth it for the experience as well as there being nowhere else to eat. For dinner we ate in the mid afternoom in town before checking in, and brought some snacks for the evening. Looks like the only room service besides the big dinner/breakfast meals are drinks. Found out if you call or email a day in advance of your booking you can get a free shuttle ride from the Shiroishi Zao or Shiroishi station to the ryokan, but the taxi ride from Shiroishi station was only like ¥2200. From Zao is most likely more expensive. The shuttle can still drive you wherever you want the morning of your departure for free though. The reception manager will ask about that when you check in.

The hotel was amazing and had a very accommoding staff. It is out in the middle of nowhere which makes it unique. The hot springs are the best so be prepared to relax!

This was an amazing experience. The hotel just does above and beyond. You can arrange a pick ups / drop off from the train station. You just need to give the hotel the time of arrival or if you speak Japanese just call them, and it takes about 15 minutes. Food was great. It's all traditional Japanese though so shashimi and fish. They have hot springs but it's open with other guest. Even an outside roof hotspring it was amazing. They even drove us to the fox village. Which was super nice (may charge you a fee) although cheaper than calling a taxi. Also side note if you are looking forward to the fox village being the highlight of your trip expect the foxes to be kept in poor conditions. I would love to visit the hotel/ onsen again, but not the fox village, it was really cruel. Staff was amazing Room was absolutely beautiful Onsen/ hot spring was so relaxing Food was great (get the half board(means breakfast and dinner) no food near by) Will be back!