Extended Stay America Suites Washington DC Fairfax Fair Oaks

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

The rooms are not as clean as they need to be.They need better cleaning service

The property was a bit worn on the outside. The rooms were clean It was stocked well with enough towels for our stay so we did not have to ask for additional ones. Both Checking in and Checking out staff were friendly and helpful.

Had to deal with insects and leaking water and fruit flies, but staff was pleasant and efficient

Blood on the carpet in our room.

Amazing property and staff my go to spot when I visit Fairfax va

Observation: The hotel building(s), equipment fixtures, hotel furnishings, and premises are dirty, unsanitary, not in good repair, or improperly maintained. Observed dead insects (roaches) on room 265 behind kitchen drawer. Several surfaces had accumulation of debris and dust under fridges on rooms 252, 263, 265. Additionally, stove burners from rooms 208 and 252 presented accumulation of material that needs to be cleaned. Observation: Presence of mice, rats, reptiles, insects or other vectors in the establishment. Observed dead bedbug on room 171 next to the bed headboard. Evidence of roach activity (dead and alive) on room 265. Specifically, activity was noticed behind kitchen drawer and pullout bed. Evidence of mice droppings on pullout bed from room 263. These are public information by the county.

The room was ok, but it had bugs in there. Staff came by to spray, it just masked the problem.

We have stayed at this hotel several times and always find it comfortable.

Did not realize that the items for the kitchen use were at the front desk and we had to contact the front desk to collect them. Overall, the check-in was quick, front desk agent was very friendly and explain where we were staying, and internet access. The room was nice and cool upon entering it. One day in the evening I noticed three to four little black ants coming from underneath the wall from the bathroom. We did not call the front desk, because we killed them and did not see any more ants. Great price and it allowed pets to stay, even greeted our little one, that means a lot.

Clean beds but overall room was in need of updating. Stained counters and floors and there was a strong cigarette smell .