Royal Hotel Dalat

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

Good overall reasonably priced choice to stay in the market area

The receptionist (His name is Bao) is unfriendly and rude. When I asked him whether I could check out before 12:30 pm, instead of 12:00 pm. He rolled his eyes and said you must check out before 12:00 pm. The key didn’t work right after our conversation, but the time was 11:37 am. This was really horrible. For hotel itself, it is not clean and is old. They even forgot to put toilet papers in the room even though I already tipped the cleaners. The towels and toilet papers are dirty and the toilet papers were wet when I checked in. Don’t book this hotel if you don’t want to have this horrible experience like me. They treated you badly.

This hotel deserves a one-star hotel because of unfriendly and rude staffs.

I BOOKED A ROOM FOR 2 ADULTS AND 2 CHILDREN, THEY ROOM WE GOT HAD 2 SINGLE BEDS. THE FURNITURE WAS OLD AND OUTDATED.

Near night Market, convenient

next time i stay here again nice room and clean ,staff helpful

They only provided 1 key, we asked for 2nd key and the staff gave attitude. They didn't have maps either for tourist. Towels and bed looked dirty. The floor corner was also dirty. On 2nd day, We asked for hair conditioner and they didn't have it.

Able to check in early, easy to find. The location is central, near to the lake and market. Room is clean and provide in house parking. The hotel provide 2 free computers in lobby for guest use.

Good can walk to the market

I had a very unfortunate bout of bad luck while in Dalat, including an unplanned 2am arrival and a trip to the hospital. The hotel staff were the absolute best and most helpful I have ever encountered in all of Vietnam. I cannot recommend this hotel enough, purely for their fantastic customer service. Location and room was great. Staff were very friendly, extremely helpful and genuinely cared and were happy to help book busses to other cities, and Easy Rider tours which were also great. I will definitely stay here again when I return to Dalat.