We really enjoyed our stay at this hotel, all the staff were very helpful. The room we booked ended up having an ocean view, even though we only booked a deluxe king which was an added bonus. The welcome drink was also very nice after a long flight. Be prepared to either wait for a buggy to pick you up or walk up a log of hills, as the whole hotel was up and down in the hills. This did not affect us, but may do if you are handicapped. The general location of the hotel is not great if you want to do sightseeing, as we had to get an hour taxi ride to the Buddha, and the Phuket town. We also had to do a long ride to the port for any boat trips which was a bit annoying. It was only 15 minutes from the airport however which was nice and quick. If you want to just relax at a hotel, this would be a great choice. The swimming pool was great, and the gym was empty most of the time. We also appreciated that you could go down to the pool at any point and get a seat as towels are removed if you put them down before 10am, and after 30minutes if you do not return. We did try the Italian restaurant which was nice but has limited vegetarian food. The poolside restaurant was alright but the iced coffee was not nice.
Children's games