Cardozo Hotel South Beach

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Lovely stay in an iconic hotel. Even though it was crazy busy with World Cup visitors, the staff were helpful and service was good. On-site restaurant is excellent and the location can't be beat.

The staff were very accommodating and allowed us to check in early when possible.

Great hotel, well presented and great location, food & dining options. Will 100% stay again

EVERYTHING WAS PERFECT!!!!

We really enjoyed our stay.

Loved our stay. So clean, staff was very friendly and helpful, and we used the bikes, beach chairs and towels (a great plus!). Will definitely come back.

The hotel is well located, but the overall guest experience was disappointing due to inconsistent customer service. We called about a toilet that would not flush and never received a response. We also requested assistance with an appliance and again did not hear back. The restaurant experience was similarly frustrating. After being seated, we waited 15–20 minutes before receiving any assistance, and only after we asked. There appeared to be ample staff present, but service was noticeably slow. They were quick to add a service charge to the bill although the service was lacking. The server also quick to inform we could add an additional tip as the service charge is split amongst all staff. The amenities also fell short of expectations. Beach chairs were available, but guests were required to carry them themselves, and no umbrellas were provided. The complimentary bikes were a nice offering, but the one-hour usage limit felt restrictive. Overall, the property has potential and benefits from a great location, but significant improvements in customer service and guest support would greatly enhance the experience.

Very close to the beach, this historic hotel is very pleasant. There is a restaurant and bar, which is useful, but there are numerous restaurants within walking distance. The regular rooms are small, but comfortable. Staff are very friendly and helpful. The elevator is tiny, from a bygone era, which can be a problem for larger groups with a lot of luggage. Overall, we had a very positive experience, and would definitely stay there again.

Great and fun location. If I had a complaint both the bathroom was a little small. The toilet was set between the glass shower wall and bathroom wall and was about the same width as the toilet itself. The entry to the shower was a little strange and did not fully seal when closed so the floor gets wet. The bikes are great and they had a complementary bottle of wine in the room which was gracious and thoughtful. I would stay again.

This was a great hotel to stay for the location and the price. Everyone was so sweet and helpful. The only issue we had was the bar area and restaurant smelt of mildew. Like there was excessive water that wasn’t properly dried and cleaned. I also wouldn’t attempt to eat breakfast there if you’re on a time crunch. We were there when it was supposedly open and they had just started to set up. A half hour later we left in search of food. We were only there one night so it was perfect for us, but wouldn’t stay for a long trip.