Best Western Plus Denver West/Golden

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

Very nice clean and tidy I would definitely stay there again.

When we arrived we were told the suite we reserved was not available and we'd been switched to a regular room (at a lower rate). With 2 adults, a 17, and a 19 year old, we really wanted the extra space. The room was okay. The bathroom was very small and the sink was out in the room making it impossible to get ready without waking everyone up. Sometimes the sink area is outside of the bathroom but still tucked away so the light doesn't go straight to the bed area - that wasn't the case here. The pool and hot tub were both not working during our stay. The breakfast area was nice and clean, but the options were limited compared to similar hotels we've stayed in. The eggs were low and not refilled while we were there (an hour before the end of breakfast). Overall it was an okay stay, but not what we hoped for.

Hotel is in need of some love for sure. We have stayed here in the past and it has gone downhill. Pool was closed and nasty - we were told they were working on the repairs but nothing was done or repaired in the 4 days we were there - just lip service. Bathroom had hair in and around the tub/shower. Price was good but not having the advertised amenities made it not worth it to our group.

Clean room and great beds

Very average and very overpriced at $220 a night. Pool was out of action. Room had stained old carpet, ripped threadbare sheets on one bed, broken toilet seat, no soap dispenser by the sink, had to use the shower, broken fan in bathroom. No maid service during our 2 night stop. Breakfast was busy with items running out all the time. Probably one of the worst hotels I’ve stayed at with family. Would not recommend it to families.

Room was fairly clean, but no coffeemaker Treadmills in gym need service especially the belt which skips. Hot tub was empty, common areas and parking lot need cleaning, right off highway, so loud with semis and traffic, not the best lodging I’ve had.

The room was clean as well as the lobby area and hallways. When we arrived to the room there were pool towels substituted for regular bath towels. When my husband asked for regular towels the next day, the staff seemed irritated by the request. The exterior was not well kept. The pool was non functional and a mess. The front desk staff was indifferent.

Location is directly adjacent to an interstate entrance ramp! Very noisy all night with traffic. We requested to be moved from the first room we were given. The AC had a strong smell of mold/mildew. The AC was not on when we checked into that room. The lamps in the 1st room had no shades, just bare light bulbs. But the second room was better. The AC was on and the room had no obnoxious odors. The front desk check in area had no signage and is a completely different building from the rooms. From the art on the building and the statue outside it looks like an adventure tour business, not a front desk to a hotel. I had to ask another guest where to check in. The fitness room was nice and the elevator and ice machines worked well. I booked through a third party site because the rates were better than choice member rates. Breakfast was standard, but no spoons. Not sure how one is to eat cereal or oatmeal without a spoon? Several restaurants nearby for a nice dinner. Shower pressure was good, but the shower head had hard water deposits that made it spray at an uncomfortable velocity. Like pressure washing your skin. I would not stay again because of the traffic noise on the interstate on ramp all night long. Not the hotels fault, but I would choose a location further from the interstate!

Pool was not open because the pump went out. We didn’t eat breakfast . But the bed was so comfortable. Easy access to the highway. Gas station right next door for convenience. Felt safe. I also liked that they had double shades to keep more light out from the windows. It’s a little thing but it made a big difference.

See previous review. Would not recommend.