Grand Hotel Capodimonte

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

It is not 4 start hotel

Receptionist are very helpful and accomodating

Everything we needed. Good selection.

Recomiendo almalfitani salernos centro y a su dueña titi muy gentil y hospitalaria todo muy cerca las playas 5 minutos a pie y 10a 15 minutos al centro estación de tren bus y puerto

This hotel is listed as 4 star, it is not. Perhaps their Sorrento hotel is better, but the one in Naples is 2 star at best. We stayed here for one night after a 2 week vacation on the Amalfi Coast and chose it specifically because of its proximity to the Naples airport and shuttle offer, so we didn’t expect much, but it wasn’t great. Reception staff is pleasant and helpful if you ask. They do have a decent breakfast that is more than a classic Italian breakfast (they offer eggs, meat, fruit, yogurt, various baked goods, cereal, juice and coffee). The towels, sheets and bathroom were clean (or appeared so) but that’s kind of where it ends. The headboard of the bed was completely peeling, the mattress was lumpy, hard and extremely uncomfortable, the pillows could hardly be called pillows and the bedspread was clearly not cleaned consistently, yuk…so that went on the floor immediately. They also gave us literally the smallest room on the property (it was visible on the fire map) with all our luggage and my 6ft broad husband (all of which they could see), my husband literally couldn’t fit in the shower, and we had to climb over our bags to get around. Would have been nice if the front desk had some forethought there, because judging by the keys hanging, they were certainly not full. There were snacks and drinks in the fridge/room, but no explanation as to whether they were included in the room charge, so we left those alone. Overall very uncomfortable, we wouldn’t stay again.

Old school and friendly

Tiara I think upgraded us to Room 100 which is suite. However, the door needed a key to open from the inside (to get out) which means we had to remove the key to operate the lights to use the key to open the door. When we do that, it s dark and can’t see the door. Luckily-our phone has a flashlight. Tiara meant well and we were just tired to be transferred to another room. Iyo and Tiara and Bruno were nice and very helpful.

Very poor standard of accommodation. The first room offered was in terrible condition, the second one did not have a lockable door and the third was just about acceptable to sleep in

Property listed laundry facilities, but there were no facilities available.

We were happy with the service.