Residence Inn by Marriott Sunnyvale Silicon Valley II

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

It was a very comfortable and quiet place. Very convenient location. We would stay here again. We loved the suite!

pink haired lady at the front was rude when i asked a question about my receipt. everyone else was nice

We wanted a place with a pool and a kitchen so that was nice. The property is definitely run down in places - we had rotten rails and soft steps leading to our room. The yard maintenance could be better too as there were pine needles everywhere on our steps and the walkway. The kitchen had no frying pans, only boiling pots with lids. When asked about at the front desk they said that's all they had. Made cooking eggs interesting.... don't plan on making yourself a steak. The parking fee was not clearly communicated so I registered my car but so did the front desk. Fortunately they refunded the part they charged. I also was charged for parking at the Residence Inn 1 which I was nowhere near. I still have yet to be refunded that charge despite speaking to the front desk of my hotel and calling the other hotel I never stayed at. It was definitely a glitch in their system so I hope it doesn't happen to other people.

Ac wasn’t working and the room smelled

good, convenience, wonderful view

it's good, clean, private. breadfast is good.

This is a bit tighter and more credible because it sticks to the facts you experienced: I couldn’t stay at this property because the room was filthy. The door lock didn’t work, there was broken glass on the property, the towels were stained and had hair on them, and someone had even left dirty socks in the room. I had no choice but to check out. Although I was eventually refunded after many calls with both Expedia and the hotel, this experience was completely unacceptable.

Two bedroom suite was very suitable, and maid service was outstanding. Breakfast was excellent.

Great clean location! Close to literally everything you need in the South Bay. Convenient to Hwy 101, the airport, and the heart of Santa Clara and San Jose. We were in room 724. Perfect.

the room had some issues with windows and locks not functioning but staff was very responsive