Pegasus Spa Hotel

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Very nice hotel, we had a room with a heated hot tub. The view was incredible and the room was very spacious and comfortable. Only downside is there are a lot of steps, and it’s an uphill walk to get to the hotel. But the staff will help you with the luggage, etc. would stay there again

Very enjoyable and relaxing. Staff were very attentive, the room was clean and the turndown service was on point. Our connected to unit hot tub was very nice and you can go in through a door in the room. The breakfast buffet was one of the best parts of the stay.

Come and check out their view!

Beautiful view and room

We visited Santorini for our 25yr anniversary and couldn't have picked a better place to stay than the Pegasus Spa hotel. It is ideally located near (but not too close) to the capital Fira, the facilities are excellent and the staff we friendly and exceptional at looking after our needs. We could not fault them.

We had a very disappointing experience from the moment we arrived in the hotel! Front desk is very rude and lacks empathy and they are very dismissal oriented. We could not check in our room until 6pm, we paid for the angel suites which is a room that has no privacy. This room is located right next to the hotels pool! Everyone will be able to see you at your room deck and pool. The views from the room are very beautiful but it does not make it worth what the rook lacks. The reservation department did try The breakfast is not good. The spa service is good and the luggage helpers are amazing!

The views from Pegasus were beautiful, but overall the stay was disappointing. Check-in was confusing and difficult to find, with us hauling heavy luggage down many steps only to be told it wasn’t the right location (even though we followed signs to the “Lobby”). The balcony areas lacked privacy, and staff often entered without notice. The worst issue was laundry service — I was told it would be ready by afternoon, but it wasn’t returned until 9:30pm, ruining our evening plans, and cost 65€ for just 5 outfits. For the premium price, these issues were unacceptable and I would not stay here again.

A Truly Exceptional Stay at the Pegasus Hotel From the moment we arrived at the Pegasus Hotel, we knew we were in for something special. The staff went above and beyond to make our experience unforgettable. Euthimhs, John, Maria, Efi, and Lona were all incredibly welcoming and attentive, offering us a warm, personalized service that truly made us feel at home. The highlight of our stay was when they surprised us with an upgrade to a gorgeous room. It was spacious, beautifully decorated, and had the most breathtaking views. The attention to detail in the room made it clear that the hotel truly cares about providing an exceptional experience for its guests. The hospitality from Euthimhs, John, Maria, Efi, Lona and many other incredible staff was second to none. Whether it was offering local tips, ensuring we had everything we needed, or just greeting us with a smile, their kindness and professionalism made our stay even more enjoyable. If you're looking for a place where you’ll not only enjoy a fantastic stay but also be treated like family, look no further than the Pegasus Hotel. We can't wait to return!

Amazing stay and staff were so helpful and kind. 10/10

Our stay at Pegasus Suites & Spa in Santorini was nothing short of magical. From the moment we arrived, we were treated with such warmth and genuine hospitality that we instantly felt at home in this luxurious slice of heaven. A special shoutout to Maria at reception, who went above and beyond to make our stay smooth and special. Her kindness, professionalism, and attention to detail made such a difference – she truly is a gem. And John from breakfast – what a star! Always welcoming us with a smile and making sure every morning started perfectly. His service was exceptional and he gave great recommendations for places to see and eat. Speaking of views – wow. The panorama of the caldera, with the iconic white buildings cascading down the cliffside and the deep blue Aegean stretching endlessly before us, was absolutely surreal. We spent hours on our private terrace soaking it all in. The sunsets were cinematic – the kind that take your breath away and make you feel like you're in a dream. The location is perfect – nestled in Imerovigli, which is peaceful and romantic, but still close enough to walk to Fira if you want more buzz. The suites are elegant and spotless, with that unmistakable Cycladic charm and modern luxury. The private pool was a highlight – serene, refreshing, and perfectly positioned for sunset views. Every staff member we encountered was kind, attentive, and genuinely eager to ensure we had a great stay. Thank you!