Vienna House Easy by Wyndham München

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

Good and clean

Good air conditioning and it was very helpful during The Heat wave with 80%+ humidity. Great view of The city. Staff were friendly. Room was clean, but towels were not replaced every day. Bed was super comfortable. Pillows were a bit flat, but still got a good nights sleep. Well insulated- did not hear any noise from outside, even though it’s a very busy street corner. Would come here again.

Excellent will stay again

Excellent

Very good

Great breakfast. Good access to public transportation.

Unprofessional, not accommodating, not helpful service. Small rooms that do not look like in the pictures.

Unprofessional and no water for three days

Bad and sad and we booked the best room, namely, the Junior Suite. The room does not look like in the picture. It’s extremely small. There is no sofa. There is no bathtub. The appliances are limited. We asked to be moved and they moved us to a room which had a bathtub but was even smaller. And cherry on the top, there was no water (no hot nor cold water for 3 entire days of our staying. Even after the complaints were made they did not do anything to address the issue other than just wait until we left saying that the hotel is fully booked and they can’t deal with all the requests. The breakfast is at very basic and definitely not worth the price, so it’s better to just go to the nearby bakeries. Unfortunately after the management change the quality and overall service of the Vienna House Hotel in Munich has gone down dramatically, to the point of making the entire stay uncomfortable. It’s safe to say that after 2 years of visiting this hotel, this was the end of the road. We won’t be coming again.

The hotel was modern and clean and was close to city centre