Anaco Hotel

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

It’s very good price

Not a great experience, but the location was good

Bien todo

El hotel muy cerca a la estación, pero el peor en que nos hemos podido hospedar, Madrid estaba a más de 36 grados y no tenían AC, no nos dieron solución, pero el lobby si tenía AC. El staff no dieron ayudas suficientes.

It was a last minute stay. Great staff!! Very helpful! Great price too! Love it!

Their hot water system was broken and there was no hot water for a while,

Needs full renovations, Great location, around that location hotels prices are high. This is 2 star or under hotel, inside nothing was attractive, all sad environment.....but the beds are the worst...it move out if you move.I can't recoment this hotel.

Nos vamos maravillados que atención tan preciosa y magnífica ; el servicio fue excelente , la ubicación del Hotel es ideonea está cerca a las otras atracciones , es muy bonito y confortable

When we first checked in we immediately noticed a dead roach stuck on top of the wall in the bathroom. The bathtub was extremely dirty that when our receptionist came to our room he gave a face of disgust as soon as he saw the state of the bathroom and gave us another room. The other room was cleaner but it was filled with bedbugs... we had to throw away some of our clothing because it was filled with so many of them. My grandmother and I were having such a horrible time. And we requested to have us transfered to another hotel but they were no help. We had to contact support just so that we could go to another place. This was a horrible experience especially since we arrived from the airport and had to leave this hotel at 1am just to go to another one at the last moment. Had to leave our luggage outside and had to clean all of our clean clothes just to make sure we didnt bring any bedbugs.vThe hotel did not help and i had to do everything myself to find someplace else to sleep. This was a horrible experience and would never visit this hotel again.

The rooms don't even have hand soap, the pictures were not representative of the place and most of the amenities listed were closed or missing.