METT Singapore

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Beautiful hotel, let down by service — such potential The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot. Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it. The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything. Canning Bar itself was also freezing — we couldn't comfortably sit there for long. One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night. With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

Such a sweet hotel which is in a gorgeous and peaceful spot but very conveniently located for all of Singapore. Staff are so helpful, great beds and enjoyed the pools. The gym is fantastic but not easy to find first time round! Thanks for a great stay.

Clean room and lovely staff

Everything about this property was excellent!!!

Amazing stay at a fantastic hotel. Highly recommend. Rooms are stunning. Only downside was pool service - would benefit from having a pool service. You can order food and drinks at the bar, and they are delivered to you at the pool - but you can’t directly order from the pool. This is a shame as it’s the only downside. Otherwise an exceptional hotel in a fantastic location. I would find it hard to stay anywhere else if I visited Singapore again.

Great location close to canning fort park, fully renovated, beautiful swimming pool

The hotel is newly renovated that opened about 6 months ago.The overall decor is lovely, modern yet adhering to the British Classic vibe of the building. I think the hotel needs more time to work out the kinks. I had a junior suite, the main room was very small no space to even ope the luggage rack. Also there was no outlet it plug in the hairdryer in the bath or vanity area. The higgr ceilings are a plus, making the rooms seem open and larger. My mini suite faced the trail where people are walking by so rhe blinds need to stay shut. Thr lighting was hard to operate and the AC fan ran all the time and got the room too cool. But rhe decor was nice and the marble bathroom was beautiful. Staff helpfulness was uneven. The restaurant for breakfast after was in great need of help. The hot food order was mixed up 2 of the 3 mornings I was there and the service was quite slow.. Also, when i asked for water i saw the waiter pour a glass from the faucet, bottled water was only available for a fee, despite the high cost for the buffet breakfast. The gym was very well equipped. The setting is nice, within Fort Canning Park and the nearest subway stop is not too far away.. The METT has all the ingredients to be a great hotel, after more time and training.

Room was beautiful Bar music too loud at night No quiet lounge Restaurant not available one night No room service after 11

This hotel is beautiful! The pools are gorgeous and the rooms are exceptionally clean.

Idyllic location! Charming, helpful staff. Vegetarian pizza to die for. Must return soon.