Makani Luxury Wanderlust

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

I loved the hotel. The room was beautiful, the food was delicious, and the entire staff was incredibly kind and attentive. We experienced a few issues both before and during our stay, but they handled everything quickly and resolved them in the best possible way, which made us forget about them. We will definitely come back and highly recommend it.

Everything was amazing! The property was beautiful. Even better than shown in the pictures. The staff was so sweet & provided amazing hospitality. Food was delicious as well. Perfect for my birthday trip!

room was spotless , beautiful hotel. The Tierra Bomba location did not have bottle water. They left refilled containers with Filtered water snd my husband got Stomach problems because of that water. Other than that hotels are gorgeous

Outstanding food, service, cleanliness, and staff!

We are accustomed to staying at luxury properties, which is precisely why we chose Makani Luxury. Unfortunately, the experience we encountered was far from what one would expect from a property carrying the “Luxury” designation. From the very beginning, the experience lacked the transparency and level of service expected at this price point. Upon arrival, we were taken to a beach area where guests wait for transportation to the hotel. There was no dock or proper boarding area. Instead, we were asked to wait directly on the sand under the sun for more than 30 minutes. There was no shade, no umbrellas, no water offered, and no seating available. Guests were left standing on hot sand in direct sunlight with no basic hospitality while waiting to be transported. When the transportation arrived, it was not a speedboat as one would reasonably expect from a luxury property, but rather a small local boat (yola). We were required to remove our shoes, walk through the water, and board the boat under conditions that were never disclosed during the booking process. After arriving at the island, we had still not had water or food for quite some time. We politely asked if we could sit at the restaurant and have lunch while waiting for our room to be ready. However, we were told that we could not dine until completing the property tour and were asked to wait on a sofa instead. Later that evening we also discovered that the hotel does not provide food service after 10:00 PM,

Beautiful setting for the resort. Enjoyed taking time between the pool, the beach and our room jacuzzi. Staff were super helpful and went out of their way to assist us.

Staff were so friendly. Food was 1000/10.

Espectacular

Amazing everything.

0/10 on all aspects of the experience