Starus Hotel Bukit Bintang (Formerly known as Stay with Bintang)

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This was a tough stay. Check-in was brutal with seven of us in line. One overworked girl. Wierd thing no phones in room to ask any questions. Location was excellent. Pool was closed randomly and my room card expired before checkout. So a long ride , slow elevators, long line up to wait to get room key fixed It seemed like very poor customer service due to poor staffing levels. I won’t return here

excellent location, just 2 mins away from jalan alor food street. bars, restaurants and shops are few steps away. the room is clean but the towels are quite old and need replacement. gym and pool are small..

I stayed at Starus Hotel Bukit Bintang from Monday to Wednesday and had a pleasant experience overall. The location is definitely the biggest advantage—it’s within walking distance of Jalan Alor, Bukit Bintang, shopping malls, and plenty of restaurants, making it very convenient for exploring Kuala Lumpur. The room was clean, comfortable, and had everything I needed for a short stay. The staff were friendly and the check-in/check-out process was smooth. The hotel also has good facilities, including a nice swimming pool and gym. The only minor downside was that the area can be a little noisy at night since it’s in the heart of the entertainment district, but that’s expected for such a central location.

The hotel becomes very bad specially when they open a new club. The club working 24 hours and music is soo loud and many time complaining to the hotel management and nothing happened. The house keeping are not changing the bed sheet for more than 1 week as I'm outside the room and can't see them or asking them to change it. If you need to relax in your room don't stay in this hotel as the management are not caring about the customers and their services

Staff ok but lacked enthusiasm, this hotel serves mainly Asian visitors so appears to be geared towards them. Location is great with food street 200 meters away and access to bin tang area. Be aware that just down the road the foot path is lined with hookers particularly at night with at least 30, may bother some people. Breakfast geared toward Muslim locals and average at best. Overall it’s a great location, rooms are fine and location excellent.

Very close to red light area. Massage parlor everywhere. Two minutes walk to Jalan Alor to experience the various food along the road.

Clean and well maintained, good for business Travelers

Air conditioning was good and generally hotel looked great. Pool was a great bonus and warm. Shower did not drain well and almost flooded floor every time and we had a few cockroaches throughout our stay (we were on 8th floor). Lifts could also be quite slow

Not a bad hotel, but the walls are pretty thin! You can hear the next room and the hallways etc… There’s a few other little quirks that may or may not upset some people, but all in all not a bad hotel, just not the best value! I’ve stayed in better hotels in the area for less money.

Room had mold in bathroom, we had a toilet plumbing issue that rquired two repair requests, the rooom smelled smoky st times.