New Rabbit Card Bangkok requirements

If you’re planning a trip to Bangkok chances are you’ll be using the Bangkok BTS Skytrain system to get around. As of 15 Feb 2019, commuters who intend to purchase a BTS Skytrain Rabbit Card or top up their existing cards must register at the ticket offices.

While this new process will undoubtedly worsen the existing long queues at BTS stations, there are ways to work around this new regulation, like pre-buying your Rabbit Card on Klook for collection at Siam Center or Suvarnabhumi Airport (BKK).  

To avoid any unwanted commuting delays, here’s what you need to know about this new process.

Cover Image Source: Wikimedia Commons

What is a Rabbit Card?

Source: Wikimedia Commons

The Rabbit Card is a reloadable transport card used for the BTS Skytrain system in Bangkok that can also be used at selected F&B outlets and retail shops. These cards can carry a maximum of THB4,000 at any given time.

What is this new process?

Wongwian Yai BTS Station
Source: Wikimedia Commons

Anyone purchasing a Rabbit Card or topping up their existing Rabbit Cards are now required to produce identification documents when doing so. Commuters were not previously required to produce proof of identification.

Who is affected?

Chatuchak Market Bangkok

Both locals and tourists are required to register. Locals will need to provide their ID card numbers, email addresses and contact numbers while foreigners will need to produce their passport.

Are single trip BTS Skytrain tickets affected?

One Day BTS Skytrain Pass

No you will not need to register to purchase single trip BTS Skytrain tickets from the kiosks. However, do expect long queues, especially with the implementation of this new process.

To avoid having to queue every single time you take the BTS Skytrain, consider purchasing a BTS One Day Pass on Klook available for collection at either the Klook Counter in Siam Center or when you land at Suvarnabhumi Airport (BKK).

The pass gives the user UNLIMITED rides on all BTS Skytrain networks till closure on the date of activation. On top of that, if decide not to use the pass, no worries! All BTS One Day Passes purchased are valid for use until 31 Oct 2019. This means you can choose which day to use the pass in order to fully maximise its benefits!

P.S. You do not need to register your BTS One Day Pass!

Skip the queues with a BTS One Day Pass!

Can I purchase my Rabbit Card elsewhere?

Klook Counter at Siam Center

No. Rabbit Cards are typically only available for purchase at BTS Stations.

However, Klook has partnered with BTS to allow pre-booking of Rabbit Cards so you can skip the queues at BTS Stations! This also means you get to skip the initial registration process at the stations and will only have to register if you need to top-up your card.

You can pick up your Rabbit Card at the Klook booth at Siam Center, or at Suvarnabhumi Airport (BKK). Read our guide to Bangkok essentials you can pick up from the airport for more time-saving tips and hacks!

Siam Center (Klook Counter)
Address: 979 Rama 1 Road, Pathumwan Bangkok 10330, Thailand. Klook counter is located at Siam Center M Floor, next to escalator (besides Etude House)
Pick Up Time: Daily 10am to 10pm (Please note collection is not available outside of this schedule)
How To Get There: Take BTS Siam Station Exit 1 or 3

BKK Suvarnabhumi Airport (Klook Counter)
Address: B Floor, RC6 (next to Airport Rail-Link Station), Suvarnabhumi (BKK) Airport
Pick Up Time: Daily 8am to 11pm (Please note collection is not available outside of this schedule)

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