Urcove Hotel by Hyatt Futian District CBD Shenzhen

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Great service. Great staffs. Sound barrier is kind of not good. I think it may be the design of the Aircon vent

A free upgrade to a larger room with a projector was a pleasant surprise. Staff were helpful too.

The stay was great, once I finally found the hotel. I’ve already reached out to hotels.com to try and get the location updated. The actual hotel is about four blocks away from where it currently shows on hotels.com. It was incredibly difficult to find because so few people speak English. I was only able to find it because there was something that said an intersection of two streets and finally through much translation someone was able to point me in the right direction. Hopefully, hotels.com can get this updated. It was a great hotel and I’m happy I booked it – I would have just liked to have been able to find it easier.

Convenient to public transport and generally quiet on the weekends

Very good

Excellent location. Smaller hotel without all the group tours. Staff were excellent especially Darcy, front desk manager, who tried so hard to resolve my foreign card issue. If this wasn’t a problem. My stay would have been perfect.

Staffs were friendly, rooms were modern and comfortable. The only unfortunate event was discovering the insect bites i been getting staying there for the week was caused by bed bugs bites.

Very convenient location in the CBD.

Location is excellent and convenient as it is very close to Futian mtr station Exit 32. Hotel is new and room looks modern, clean and spacious. Only that the design of the bathroom does not have any hanging hooks inside which I found it a bit inconvenient. We have question operating the coffee machine in the morning and the room assistant is efficient and help us out at once. Overall, we enjoy our stay at UrCove and will definitely choose to stay there again.

Excellent service. Very accommodating. Great location. Staff very helpful in any way. We stay there again , happily!