London Heathrow Guesthouse

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It took over 3 hours to access the room. A large deposit was required for the room key as this was not stated in their terms and conditions I refused to pay this, so he refused to allow us into the room. After numerous phone calls to Hotels.com we finally got access to the room but we still paid a slightly reduced deposit for the key. On leaving the hotel we asked for our deposit back to which they said they would bank transfer it, after several phone calls to the hotel explaining we had not received the deposit, a very rude receptionist said he would transfer it. Two days after leaving the hotel we received it. Room not bad but not worth the experience, AVOID where possible

Don't know

**Note: you can not book in to this hotel after 10pm** this makes it useless for last minute airport bookings. It also appears to be a shelter for homeless or alcoholics. The decors considerably outdated, walls are thin, you could hear the tvs of multiple rooms playing loudly even at midnight. One man, smelling of alcohol and carrying cans of beers was acted aggressively in the hallways. The owner would not respond to the phone number supplied and still ignores all communications. Avoid at all costs.

Lovely clean room minutes from airport and we went into Slough night before flying for our dinner and was so close. Ideal stop before flying out

It was fine.

The convenience to access Wraysbrey.

The other people were very noisy til all hours.The receptionist gave us a free upgrade[very kind] but the noise of the other customers was unrelenting[worse than the constant planes!

When we arrived, the room had not been ventilated on a hot day. Room very hot couldn't sleep. Booked because close to Heathrow had to leave windows wide open for some breeze. is very convenient to get to Heathrow. Towels the hardest we experienced on 2 months of travelling B and Bs around UK.

Carpet was dirty. bed bugs, got bitten. Breakfast was terrible

Just an average property could do with a bit of tlc