Ascott Raffles City Shenzhen

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Room was clean. Cleaner was nice and accommodating. Having washing machine and drier was a game changer for our family. Loved the delivery robots. So much effective and quick! Loved the mall and the amount of choices of popular restaurants at the mall next door!

Good

Great property for any stay over a few days. Splurge a little for a 2 bedroom premier, and for the same price as a hotel room you get a 1,400 sq ft very contemporary apartment with 2 full baths, a very well equipped full size kitchen with a washer and dryer. My unit on a high floor had no common walls with any other unit for total privacy! The staff, particularly housekeepers and front door staff were wonderful. There’s direct access from Ascott directly into a very large vibrant upscale mall with endless eating options. The Shenzhen Metro is literally 2 minutes from the front door, use exit E to access the property. One station down from Ascott is a mammoth Walmart with lots of prepared food, and across the street from the Ascott entrance and around the corner is a great, and modestly priced duck restaurant. So, overall, this is a great property in a very convenient location.

The room was big, we got an upgrade to a one suite! The location of this hotel is fantastic, a big shopping mall below with a lot of restaurant

Great location and clean room.

A great hotel next to the Raffles City Mall and also the metro that provides easy access to tourist places in Shenzhen. There is also a delicious halal restaurant located 5 mins away from the hotel that is not shown in google map. We truly enjoyed the comfortable stay.

The room was clean, and the hotel had direct access to the shopping center without to go to the outside entrance.

Overall service & location of service apartment

Love the proximity to shops and food. However think the pin to the entrance is not accurate and at night the lights are too dimmed as well .

Close proximity to major shopping malls and attractions at Nanshan area. Great services and family friendly especially on room choices.