EQ Kuala Lumpur

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We've stayed in so many places around the world, over 30 years, and this has been our best-ever experience in terms of accommodation. I'm always glad to get home and we have a nice bed - but I even miss the hotel bed! The word 'luxurious' doesn't do it justice. The staff treat you like you are their family, which is rare in a very big hotel. Breakfast astonishingly varied and of the utmost quality, with a range of national dishes. Room service outstanding - all products are replenished as soon as they get used! Totally professional operation, hugely recommended. Oh - nearly forgot the pool!! Again, top quality and also has a smaller pool next to it with hot water, Jacuzzi things etc. not 5 out of 5, but 100 out of 100!

great luxury hotel at a wondeful location. Service and staff are awsome too

Our stay at EQ Kuala Lumpur was truly exceptional and easily one of the best hotel experiences we have ever had. The hotel is beautiful, modern and immaculate, with luxurious rooms, spectacular city views, excellent facilities and a fantastic location. Everything reflects the standards expected from a world-class five-star hotel. What made our stay truly unforgettable, however, was David. I can say without hesitation that David is, by a significant margin, the most professional, knowledgeable and exceptional hotel manager I have ever met. His attention to detail, genuine kindness, professionalism and ability to anticipate guests’ needs are extraordinary. From the moment we arrived until our departure, David personally ensured that every detail of our stay was perfect. Whenever we needed assistance, he responded immediately and handled everything with remarkable efficiency and care. He has the rare ability to make guests feel genuinely valued rather than simply looked after. David represents hospitality at its absolute finest and is an enormous asset to EQ. People like him are the reason guests remember a hotel long after leaving. Thank you David and the entire EQ team for an unforgettable stay. We would return without hesitation. Absolutely five stars.

A good and nice 5* hotel. Only negative thing to mention, is that there are so many people at breakfast. This means you have too que-up and wait for a table, in some periode for up to 10-15 minutes. The amount of people, also result in a noisy atmosphere at breakfast, where that waiters and cooks have difficulty following with the demand.

It was probably the most luxurious hotel I have ever been. In this vacation we are traveling for a month, visiting several countries, so I have to be mindful of the hotel cost. I need to be below a certain budget. So we did get a lot more bang for the buck with EQ.

Room was clean & spacious, we had a standard double room. Mini bar was stocked x 2 daily , we especially liked the daily snacks. Staff were very courteous and helpful. We thought breakfast was expensive but food quality and selection were very good. The only negative for us was the pool area. The pool was lovely and a good size but sun beds were limited , could do with expanding onto the grass area . The pool menu was limited also. The pool attendants were outstanding, they work very hard. Please can you give them a stool to sit on as they stand for hours on end. We visited the sky bar once during our stay, views were fantastic but drinks very expensive. Overall we enjoyed our stay and would definitely recommend.

We really appreciate all the staff especially Ariff who was so friendly and gave us advice about local attractions. The pool was really nice too.

Amazing hotel situated right in the heart of everything KL has to offer. Staff are amazing - a really well oiled machine: warm welcomes all round and nothing is too much trouble. Particular mention for Radhika who manages the Reservations Team. Radhika was on hand before and during our stay to ensure everything was as exactly as promised, and more: totally amazing service!!! From Front Desk to Room Servicing team everything was delivered perfectly. Large rooms - serviced daily - blackout facilities - well stocked mini-bar - comfy beds - waterfall showers...this place has the lot. Pool and Gym facilities are also superb - make sure you have your camera at hand for a eveing swim when the Petronas Towers and KL Tower come to life: breathtaking selfies guarenteed. Breakfast is plentiful and delicious. Everything is clean and maintained to the highest standards. Have stayed in a great deal of hotels across Asia but this one ranks as one of the best - book in you will not regret it!

Very large hotel that has everything you need. Unfortunately I was woken to drilling and internal building works being undertaken in the hall way opposite my room - at 11pm at night, i got up after a while and spoke to them. I also reported it the next day to reception Not sure by this was allowed.,not ideal when away for work.

Good hotel with great location but just not as good as other 5* hotels in Kl - room service food was below par - and check was ok - had a bad experience but not wow either