The Petersham

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Beautiful hotel with lots of character and history - plus stunning views over the park from the restaurant. The room was clean, the bed was comfortable and breakfast was lovely. My only issue was that my single room was exceptionally hot as there's no air-conditioning and limited breeze coming off the courtyard. I was given and fan, which helped, but found the room quite uncomfortable to stay in.

Lovely room with a very comfortable bed . Breakfast was amazing

We stayed here for our daughter’s weeding on the hottest 2 nights of the year. The room was like an oven with 1 small fan and 2 small bottles of water (500ml). Totally inadequate for the weather being 32degress. There was no fridge, no air conditioning and no slippers or dressing gowns. Breakfast was extremely expensive at £34 per person per day. So we didn’t bother. I did ask for 2 extra fans which did help the temperature slightly. On the second night there was a power cut which mainly affected our floor. So we couldn’t use our fans and there was no lighting. The reception staff were reluctant to help until I pointed out how dangerous the situation was. We were given 2 1 litre bottles of water, some ice and a small torch.This was the near minimum they could do! Luckily the power was on in approximately 1 hour. At check out we complained to the manageress and got £80 offf the second night stay. It was a poor way to have our daughter’s wedding day end. We did mention that we thought that a hotel of their quality should have air conditioning as standard. When we go to Richmond again we will seek alternative accommodation

A classic hotel with history and superb views from its unique vantage point. Breakfasts were excellent and the staff we saw from reception, housekeeping and restaurant were highly thoughtful and professional.

Staff are fantastic. Always a pleasure to stay here.

Superb in every way! Looking forward to our next stay!

This hotel was a delight to stay in. I had a comfortable room with a good bathroom. The communal areas of this hotel are absolutely lovely in my opinion. I like their style. My breakfast was excellent. The staff were very considerate and helpful. I would like to stay here again when in the Richmond area. Many thanks.

Breakfast was way too expensive

Lovely location, we had a great stay.

Lovely hotel and attentive staff. Only negative, no air conditioning. Location perfect for river walk into Richmond.