Long Street Boutique Hotel

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Excellent but they need an elevator

The hotel is well located, with comfortable rooms and friendly staff. It is a busy area and there are some nightclubs near by; I didn’t have a problem sleeping, but if your are a light sleeper it may be too noisy for you. There are plenty of good restaurants to eat near by and it’s easy to walk to many places

Very central location so handy for all the action. The staff very helpful particularly Charne, recommended great restaurants and local points of interests.

We loved our corner balcony room, just as pictured. The balcony was huge! Yes, there is music well into the night, but that didn't bother us at all, as we were aware of such beforehand .... just part of the street atmosphere. All staff we interacted with were very welcoming and helpful! A great stay!

Great place. Great location. The street is noisy. Best restaurant nearly.

I had booked a standard double room with this hotel but when I arrived, they told me I had been placed in an apartment across the street. This apartment required four different keys just to get into the room. The entrance was in an unsafe alley where people were smoking hookah in a van out front all night. The trip up the stairs to the apartment was very steep. The apartment itself was beautiful, but it smelled strongly of dog urine and the air conditioning was broken so two industrial fans had to be run all night. And the windows were open, which meant a lot of noise from the nightclub downstairs. A bunch of things in the apartment were broken, including the air conditioning, the shower door, some of the outlets. I complain to the staff and they tried to address the smell with an oil diffuser, but there was nothing they could do about the air conditioning. And the smell really didn’t go away. In the morning I coordinated with the staff and Expedia to get a refund on my second night and state somewhere else. I was not happy with the hotel, but the staff did really try to address my concerns to the best of their ability. I really feel they need to deep clean this apartment and not be double booking on travelers / putting them in alternative lodging.

It's ok

The hotel itself and the staff were great. Hotel is clean and the staff are very helpful. However the noise from the bars around the hotel especially on a Friday and Saturday night is outrageous. Its really difficult to get any sleep at night due to this.

Prim the manager was an angel! She took good care of me. The staff was impeccable and friendly. Everything is close and walking distance. Will definitely be staying again here!

I stayed at the Hotel on a business trip for several nights. The staff, rooms and cleanliness of the hotel were of a high quality. I was particularly impressed by the helpful attitude of the staff. However, I cannot support staying there again due to the very loud music being played at the club/pub below the hotel until 2-2:30 in the morning that reverberated throughout the hotel, every night. I was told that in some cases that the very loud music can continue until 4 in the morning! Clearly, the management of the hotel is either unable or disinterested in solving the matter of the very loud music. Furthermore, it is disingenuous to advertise the hotel and not mention the problem with the very loud music. I was only warned about this when I checked in. Once again, thank you to the staff for their helpful attitude. I cannot say the same of the hotel management in solving this matter.