Palais de Chine Hotel

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Le palais restaurant isn’t what a Michelin 3 stars restaurant should be - out of items, no advanced notification of notable pre-order items, tables placed too close to each others, captain missing item ordered, argue with guest. Not a good experience for any restaurant let alone a highest Michelin rated establishment. What a shame this place awarded such pedigree. As for the hotel, room, and the restaurant, cheap materials thru out masked by dark ambient. Fake 5 stars. Do not recommend.

The Hotel itself is a wonderful place to stop, rest and relax, and eat! But the real magic is the people, and it really makes the difference between a hotel and a memory of a family, connection, service and a truly caring staff. Andy is a shining example, his wonderful energy, humor anattentiveness are top notch. His smile and open nature are a feather in this hotels cap. He made us both feel welcomed and seen. Serenading us with some Elvis while never forgetting our needs is a rare quality and Palais de Chine is very lucky to have him. Continuing the excellent customer service and personal touch, Constantine helped me in a time of great travel uncertainty, the dreaded international flight check-in failure. His fluent Japanese and care, calling Japanese airlines and going the extra mile, hanging in when the call was going sideways and finding the crazy naming convention in my airlines middle initial, and switching between English and Japanese, he deftly led the help desk discussion and found the unique path forward so I could confirm my flight and rest easy. He was a smiling beacon of service on more than one occasion. Polly in the Executive Lounge was another excellent help and her competent and smiling attention to our lounge experience was another win for this quality team. Definitely going to return here on our next trip to Taiwan. This hotel is more like a family, than a collection of employees. It made our first trip to Taiwan a more memorable experience. Bobby G

Super friendly and helpful staff, clean comfortable rooms, and location close to the Taipei main station. Would definitely stay again!

Hotel is very clean and comfortable. Staffs are very friendly and courteous. Excellent location.

Poor poor poor poor poor

The design features were very thoughtful and creative, not just on aesthetic terms but in functionality and aesthetic terms as well.

Is a good location to stay if you are visiting Taipei.

Beautiful hotel (cannot tell from the outside). Great location, walking distance to everything. One thing to note, most of their rooms have a huge deep bath tub, with shower combo, if you are elderly or a small child, this can be a serious safety concern.

Clean hotel, friendly staff, good location.

Everything is great, location, facilities, staff, breakfast, etc. but the carpet in the room has smell.