Menzel Ubud

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Magical, private pool is nice

Stayed at The Menzel for 3 nights in total — one night in the basic room and two nights in the Garden Private Plunge Pool room. From the moment we arrived, the staff were incredibly welcoming and accommodating. We were given vouchers for lunch, wine, and dinner, and since we were hungry after arriving, we decided to eat there that evening. I had the crispy duck and honestly, it was one of the best meals I’ve had. We also received some lovely welcome treats, which was a really nice touch. The rooms were spacious, clean, and had little to no pests during our stay. The private plunge pool was definitely a highlight too. The hotel also helped organise tours for us. We originally planned to do a waterfall tour, but due to the weather one of the more popular waterfalls was closed. Our guide adapted the itinerary so well and ended up giving us a really personalised experience instead — including a different waterfall, a coffee plantation, and a temple visit. The location was perfect for what I wanted: peaceful and away from the busy town centre, but still very easy to get a Grab into town whenever needed. It’s not really walkable to the centre, but that wasn’t an issue for us. I’d definitely stay here again.

This was a great place to stay, I really enjoyed it. The natural setting was amazing and very relaxing, staff were friendly and food was great.

Nice location Very good cleaning Excellent food very humble staff

Very peaceful location with beautiful surroundings. The staff were super friendly and took care of all our needs. I would recommend this without any hesitation!

A so nice place. With the ricefied in the middle. Like a fairytale. Very lovely food. Taste really good and looked very beautiful. Very nice staff. Always happy and kind. I can really recommend this place. Book the villa or dubbel room deluxe. We hade deluxe room. 10 min walk to the mainroad.

My husband and I stayed for 4 nights in a villa with balcony. We had a lovely breakfast every morning beside the pool. All the staff were so welcoming and attentive. Menzel is so relaxing and peaceful. We certainly recommend Menzel for a wonderful stay in Ubud.

It's ok, bit shabby but well kept, know that you can hear anyone in a joint rooms as the doors are Bali style. Staff very nice, be aware they put sugar in everything. Breakfast very basic.

Beautiful hotel, service was great, everyone was so friendly, the hotel room was stunning, breakfast was great too

The property is extremely beautiful and the service is great. Everyone at reception, housekeeping, and restaurant were so kind and attentive. Food is very good with fresh healthy options and great atmosphere. We didn’t know until the last day we could’ve opted for breakfast on our patio; I wish we had known from the beginning. The cooking class on-site was so fun. The chef had a great personality and was an excellent teacher. The hotel is set back a little bit away from town but close enough to get a ride into town for the day. The spa is cute, but rooms aren’t air-conditioned and therapists average. One of the massage therapists let us know how upset she was that we were 15 min late and scolded us both before and after treatment. She claimed someone was scheduled right after us, but there was not anyone waiting when we were done so I suspect that they just wanted to go home early. I try never to be late but it was an honest mistake / we had lost track of time and were in our private pool unable to hear the phone ring. I also was disappointed that the head massage involved oil all over my face without my approval, causing me to break out badly afterwards. When we asked the staff names, the angry one wanted to know why we were asking. Needless to say I don’t think the spa is worth a visit. Everything else here was magical and I would definitely stay here again. Everything was very clean. I recommend housekeeping not leave doors open as it lets mosquitoes in.