Hakata Green Hotel Annex

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Clean. Extremely convenient location. Polite and helpful staff.

Room

Very convenient location and was overall a great hotel. The room was clean, staff very friendly and helpful, and I loved the Family Mart next door!

Every thing is nice.

Hotel location is very near to Hakata Station. Staff are friendly and experienced. I love the room the be cleaned everyday unlike some hotels offer scheduled day of cleaning. Thank you for your service.

The room is conveniently located, a little bit small but acceptable with its reasonable price.

The shopping centres are all connected to the train station so it is a bit of a maze getting around once you go underground.

Convenient location

None one speaks English. When I call the front desk for toilet paper and extra pillows, it takes them forever. Lobby, elevator, and hallway have no air con. The humidity inside the room is insane. It feels very damp when it's not raining outside. My skin felt wet. The comforter and pillows feel wet no matter how high the air conditioner is on. Dry mode doesn't help minimize humidity. They provide a humidifier but no dehumidifier in the room. Shower water temperature changes hot and cold often. You only get 1 water bottle per day, no water refill station. Laundry is not free. Hotel isn't accommodating to my health issue needs. I had to keep explaining to them until they allow a one-time courtesy. Also, they have this rule where they have to clean your room on the 3rd day as I had mentioned I do not need room cleaning. No where on their listing of booking mentions that. Due to my health issues, they gave me a new room. All the other rooms smells either like old people, urine, or extremely moist inside. There are stains on walls, carpets, and shower walls. I found hair on the bed. The desk was dirty. The only good thing is close to all the train stations, bus, shops, malls, and lots of food inside the train stations. The entrance by the lobby, there's a lot of smokers. Family Mart downstairs. I wanted a refund and book a different hotel, but it was hard to get a refund since I booked it through a 3rd party website.

Convenient for both business and holiday makers