The Craiglands Hotel, Sure Hotel Collection by Best Western

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Comfy bed

We booked an accessible room as I'm a new wheelchair user, there's a fab gradual ramp for easy access, doors were heavy & awkward to use, easy check in, the lift was small my husband pushed me in but struggled to stand behind me. Arrived to room on entrance felt the bed was quite close to the door, on unpacking we realised there were no plugs on the right handside of the bed, except by the mirror which was the far end of the room,which I needed for medical equipment, and my phone, there was 2 double sockets on the left, one mid wall by the door the other by the wardrobe otherside of the door, we did get a single extension lead from reception, I used the one by the wardrobe for my phone. We could hear music which went on for a while but was unsure where it was coming from. The bathroom was really lovely with a roll in shower, a secure foldable seat, good height toilet, very spacious. It would be good if there was a sheltered area to smoke. Breakfast was a good choice, cereal, pastries, fruit, cooked breakfast lots of drink choice, unfortunately the breakfast wasn't very hot, which is a shame as it tasted nice. Overall it's a lovely hotel, in a beautiful building. A menu for room service would be a good idea.

Really great hotel, stayed for two nights, super close to the town although is up a fairly steep hill so worth bearing in mind if you have luggage etc. Would definitely go back!

Good location, just out of town centre Breakfast was good, expensive beer prices Rooms dated but clean and well kept

Friendly helpful staff, clean comfortable room, excellent dinner.

Brilliant stay brilliant hotel professional staff who were kind and knowledgeable.

Check in poor, had to wait 5-10 mins for anyone to appear at reception! Bedroom was clean and tidy. Breakfast lovely. Overall, great value

Great hotel to stay at. Floorboards creaked need talc putting between Floorboards.

Good breakfast, plenty of choice. Nice large bedroom and en suite. Hotel easy walking distance plenty of walks on Ilkley moor.

Lunchtime sandwiches fabulous! Easy parking and 5 mins walk to Ilkley Tarn and moors.