Asian Mansion Il

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My stay went well. Totally loved this hotel and will keep coming back 😀

Overall a good value for money hotel in a good business location

They were not considerate if ever you lost their receipts as proof of payments

Didn’t get what we reserved for! I’ll not recommend this place.

Location is very convenient for me.Greenbelt area is just walking distance. Good restaurants are just are just around the area.My business transactions are all accessible. Easy to get a Grab ride. Breakfast served were good and was served on time. The property needs to be updated.Condotel rooms are outdated and needs to be fix. The noise from the neighboring building were annoying specially when they start their karaoke sessions! There is a kitchenette but no kitchen utensils to use. The staff were all friendly and attentive to our request. One incident that really irked me was when I checked in Dec. 12, 2018 @ 12 Noon I was told that they have no room for me and I needed to be moved to BSA Mansion Condotel which is located far from Greenbelt area. Being tired and sleepy after a 2 days travel from Washington DC I was mad and very disappointed of the incident. I insisted to have a room at Asian Mansion Condotel since Expedia charged me the whole amount of my 10 days stay when I made my reservation a month ago. After a a period of my demand to the receptionist she told me that they have a room for me after some hour of her talking over the phone to somebody. I was really irked and disappointed of how they handled my Expedia reservation.I’ve been a regular customer of this place and this was the first time that this disappointed experience happened to me.

Good location in Makati close to retail, food etc. Was very disappointed to not have an extra bed despite having booked one - also a booking for 3 people warrants linen and towels for 3 people. Our room needed revamping - but on the upside the rooftop pool was great and staff were mostly happy to assist.

Our room was apparently upgraded due to availability. All okay except for inefficient service which includes the elevator. Very slow elevator that will take you more than 30 minutes wait during busy hours. Staff not friendly, not willing to help the guess. Good shower. Very hard bed, I failed to sleep properly.

Staff were all very courteous and polite n helpful!

The remodeled rooms were done nicely. The staff was very prompt to my needs.

I booked at this hotel because of its location, its is near greenbelt and its fairly cheap. I just needed a place to stay for a day or two because i have to meet someone and attend some business nearby. Ill keep this review sweet and short - Reception area of the hotel is at the BASEMENT PARKING. what gives? anyway, not a problem - This is where the problem starts, Very disrespectful front desk officer. This girl at the reception area, whom i forgot the name, was very rude, very unprofessional and untrained, She wouldn't even give me her managers name or contact. I was very tired to argue during that time so i let it slide. - Very old rooms, furniture, everything is old. INSECTS EVERYWHERE! Stain in the bedsheets. I ask for my room to be changed but they told me that it is the only room that they have. I check online and i saw there are still rooms available. Yea, very honest of you guys. In the end, i had to checkout early and find another hotel. The front desk officer was a pain to talk to. No people skill at all. No communication skill whatsoever. I seriously urge this guys to find a new front desk officer. My experience with this hotel is so bad that i am not referring this to other Expat's like me. Infact, i am telling them to stay away from this hotel. I just hope that you improve your customer service next time.