Bellevue The Penang Hill Hotel

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Breathtaking view of Penang from the hotel's private garden. The room is pretty basic but enough for a good night sleep.

The date I booked the hotel was unfortunately was the cable car under maintenance. Called to the hotel no 1 answering the phone. At last get a number from expedia and called, 1 person which was no longer working at the hotel answer and he was so nice provide the PIC contact Ms Parvathy. Called to this lady informed that we we booked the hotel and 1 night at the Bellevue and now the cable car was under maintenance not working. I asked how could we go up the Penang hill. Then she said can arrange the 4 wheel car for us to go up. No issue, we get our way up to the hill. Then arrived at the hotel . there is no 1 working there. As understand the hotel was closed. I was so shocked. why the Ms Parvathy never informed us so that we no need come up all the way. Then there was a guy who is in charge of the buggee transport help us to contact the hotel PIC. Then he arranged the room for us to stay. He also very kind to help to arrange our dinner for that night because due to the cable car was not service no stall was open during that time. The hotel is good however the service from Ms Parvarthy is super bad. Why they did not informed us out front that the hotel is closed open during our booking date. She even never bother to informed the person at the hotel that there was guest coming to stay after we called her. I am very disappointed to the service of the hotel.

Lovely stay in this historical old hotel with such a lovely view. Is like having the whole place to myself.

Satisfied. Keep it up

good experience staying on penang hill if aircond available and slightly improve on cleanliness will be more comfortable to stay overall = good

Hotel was inform to all agencies that train service is down during my trip..unfortunately,hotel.sg no inform about maintenance schedule on that day..At last,we just enjoy a view and do nothing..

We celebrated our tenth anniversary on Penang Hill. Bellevue is old but kept in good condition. It is priced a little high for the amenities it offers, but we found the beauty, the view, the location worth it! There is nothing fancy about it but it was sufficient for us. After an online error had put us in the wrong kind of room, they upgraded us for free. Food was pricey but good, and there are many cheaper options nearby. Hiking was great! Garden and surroundings beautiful.

The view was superb 😄

The staff is OK but the room is smelly and old

Beautiful scenery at the backyard of the hotel, good site to catch the sunrise. Delicious foods at the café albeit limited choice. Heard noises around the room during a midnight storm when strong winds blew against some loose structures. Promised free buggy transfer of baggage from the Police station to hotel rejected by the counter staff when checked in but provided during checkout.