Times Hotel at Bassac Lane

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No Gym

If you’re looking for shiny, this is definitely not your choice. This establishment has clean bedding and linen, however from there expect dead spiders and bugs hanging from the ceiling and walls. The shower very clearly hadn’t been cleaned, apart from the floor. My first blow dryer had the capability to burn the place down. The safes didn’t operate properly, and weren’t nailed down. The location is party central Bassac Lane. If that ain’t your scene, this ain’t your place! The staff I must say are extremely helpful and as accommodating as they can be!

Pros: 1. reception and cleaning staff were very nice and tried to be helpful. 2. The balcony was nice. 3. Location is very central if you want to go out. Con’s: 1. Gym was unusable - all equipment was broken and there was only 5 kg dumbbells available 2. The hotel manager tries to save on electricity so rarely has the pool on - therefore it was dirty and unusable. The pool chairs were also disgusting. 3. Laundry machine is turned on only for certain hours during the day. When we came back to check on it during the wash cycle we discovered the hotel manager had thrown out laundry out of the machine on to the dirty pool chairs mid cycle. We tried put the soaking wet clothes into the dryer to then come back 10 minutes later to get again throwing them out to put her personal laundry in. She had even moved out clothes in with another guests underwear. Absolutely insane behaviour. When we talked to other locals who lived in the building they said it’s a common occurrence and they have to guard their own laundry. 4. The fridge in our room didn’t work and they never fixed it. 5. Bathroom shower was dirty. 6. No toiletries or coffee/tea supplies 7. Even though booking says continental breakfast available for a fee, they don’t serve breakfast here as described Overall I wouldn’t book this place if I were you, pictures are old and the hotel manager is absolutely awful. When issues are brought to attention they won’t be addressed.

The staff here is so attentive, professional, and friendly, They will make your stay unforgettable.

It’s sad that this property rates so poorly because it sits in a prime location next to very good restaurants, nightlife and transportation. However the place is under renovation and severely under staffed! My room upon check-in was DIRTY! Let’s just say all of the previous guest DNA was still in the room upon my arrival! The staff are nice and they try to be accommodating but you can tell they’re overwhelmed! If you’re looking for a cheap place to stay, with an excellent location and you don’t mind more of an unkempt hostel experience, then by all means give this place a try! If you’re looking for a clean space and what most travelers expect after long flights and days of sightseeing, then you probably want to look elsewhere!

The whole hotels including my room seemed neglected. My feet stuck to the stairway stone as I walked up. It looked like it hadn't been cleaned for 10 years. Second night I found cockroaches. It will close to a bar that played music past 3:00 a.m. One could not sleep. The refrigerator did not work. Check in staff was not friendly they did not like how I put my passport on the counter. Entryway and lobby look like had not been cleaned ever.

This is the worst hotel I have ever stayed at. Anyone looking to book, be warned. We paid for a room with a city view and a king bed, but got a view of a tin roof and two single beds. To make matters worse, the room was an absolute health hazard - it was no cleaned (hair, noodle sachet, nuts on the floor, urine in the toilet and a shower that had dirt on the floor). On top of that, the shower was broken, the sheets had large yellow stains on them and the hotel manager, when this was politely brought to her attention, was incredibly rude. Suffice to say, we took the loss and went and stayed at another hotel. If I could give the hotel a zero, I would!

Nice stay for one night, I wouldn’t want to be in it for too long as it lacked the quality of other hotels in the same price range. Bassac lane/street was worth a visit though and this was ideally located for that.

Fantastic location!

When you get a room for 3 nights for $82, including tax. You gotta be a little nervous. The place was awesome. The people were awesome. It was a great. In a high entertainment district but not too loud. The staff was incredible. If I ever go back to Cambodia, I would stay there again.