Royale Chulan Seremban

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Our request to check in early was not approved. This caused an inconvenience as we had requested this well before check in. And we were assinged a room where the safe was not working. This caused us even more inconvenience.

Definitely above average compare to many hotels in Seremban with large clean room and very helpful staff

Clean rooms and friendly front desk staff

All staff friendly , helpful and courteous. Lovely rooms …

Clean room. There is a park nearby.

The Royal Chulan Seremban deserves better than its current manifestation. Its deficiencies clearly stem from under investment and lack of staff training. I moved 3 guest rooms after the first night . Two rooms had leaky toilets, the third didn’t- but stank of damp/mildew and had a mosquito infestation under the dark vanity unit. Gave up at room three (3) as it was going towards midnight. Better reporting by housekeeping to estates may have prevented ongoing damage to the building. Speakers of training, housekeeping " forgets" to check and clean the separate shower, and similarly " forgets" to deliver teabags & creamer requested by reception. The ground floor public areas are deceptively impressive. A pity that the " hotel" hospitality aspect is so lacking.

The water outlet int the bathtub and basin is not flowing out. Please check.

Friendly staffs. Clean

Hotel room is not clean enough

A nostalgic place for me since the the time the property was owned by Hilton, then Royal Adelphi and now Royals Chulan.