One Way Shinkansen Bullet Train Ticket: Tokyo to Osaka or Kyoto

9 Nov 2018

Felicia Malolos

Klook Travel Curator

Your One Way Ticket To Osaka or Kyoto

Arrive at Osaka or Kyoto in lightning speed through the Shinkansen Bullet Train! This transportation option is one of the best and fastest ways to travel through Japan’s major cities. This Shinkansen ticket will allow guests a one way ride to either Osaka or Kyoto from Tokyo or vice versa. If you don't find that the 7-Day JR Pass doesn't suit your travel needs, this One-Way Shinkansen Ticket may be good option.

So if you’re travelling to Tokyo, Osaka or Kyoto anytime soon, we highly suggest booking your Shinkansen tickets immediately!

Eligibility for a One-Way Shinkansen Bullet Train Ticket

Anyone over the age of 12 is eligible to hold a One-way Shinkansen Bullet Train ticket. If you are travelling with anyone aged 6-11 years old, they will need to obtain a child ticket purchased at the JR Ticket Office in Japan. Anyone below 6 years old is entitled to a free ride as long as they are accompanied by a paying adult and do not require any separate seats.

The One-Way Shinkansen Bullet train is perfect if you’re travelling to either Osaka or Kyoto with no intention of returning to Tokyo. That said, if you are continuing to other cities in Japan or flying out from Kyoto or Osaka, this one-way ticket is your best bet!

Before you hop on the train out of Tokyo, here are a couple things you must take note of:

  • Smoking inside the train is strictly prohibited
  • Each passenger is only allowed up to two luggages each, weighing 30KG max under 250cm.
  • In the event that you missed your train, you are allowed to take the next train, however you are only allowed to take a seat inside the non-reserved seating area (Cars 1, 2 and 3).
  • No refunds will be processed for missed train rides.

Where to buy your One-way Shinkansen Ticket

You can purchase your One-way Shinkansen Bullet Train ticket from Klook and exchange it for an exchange order (EO) at the redemption centers listed below. Once you’ve collected your EO, you can exchange this for the physical Shinkansen train ticket before your trip. Take note: This must be done within 60 days from your booking date.

You may also opt to purchase your Shinkansen ticket from any JR stations around Japan, as well.

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How to use your One-way Shinkansen ticket

To use your ticket, you must first exchange your Klook voucher for an exchange order. Once you’ve received your exchange order, you may exchange this for a physical Shinkansen ticket. This ticket is only to be used on the date indicated, on the designated train station, and on the car specified on the ticket. So make sure you input the correct departure details before checkout!

  • Note: You will not be allowed to ride the train with just your Klook voucher or Exchange Order.

Redemption Process:

  • Once you’ve purchased your Shinkansen ticket from Klook, a voucher will be sent to both your email and Klook App.
  • Head on over to one of the Exchange Order Redemption locations listed below to exchange your voucher for an Exchange Order.

*Note: An EO (Exchange Order) is valid for 2 months from booking date (so a redemption must be made before then)

  • A sales representative will assist in reserving your train seat for the ride.
  • Once you have your EO, you can now exchange it for the actual Shinkansen ticket at any JR Ticket Office (Mirdori-no-madoguchi) or any ticketing machines in Midori-no-madoguchi. You may refer to this for manual machine redemption.
  • After you’ve received your physical Shinkansen ticket, you may now use this to board your train to Osaka or Kyoto.

Seat reservations:

Your One-way Shinkansen Ticket from Klook includes an ordinary car reserved seat, which you will need to secure in advance. If you are unable to reserve these in advance, a refund cannot be granted.

Exchange Order Redemption locations:

Narita International Airport

Terminal 1:

  • Opening hours: 8:30am-10:00pm
  • Location: International Arrival Lobby, South Wing at the EASYGO counter (1/F)
  • Address: 1-1 Furugome, Narita, Chiba Prefecture 282-0004, Japan

Terminal 2:

  • Opening hours: 8:30am-10:00pm
  • Location: International Arrival Lobby Central Building EASYGO counter (1/F)
  • Address: 1-1 Furugome, Narita, Chiba Prefecture 282-0004, Japan

Haneda International Airport International Terminal

  • Opening hours: 8:30am-10:00pm
  • Location: EASYGO counter, right hand side by the exit of the arrival lobby (2/F)
  • Address: Hanedakuko, Ōta, Tokyo 144-0041, Japan

Shinkansen Ticket Redemption locations

Tokyo Station

  • JR Ticket Office (Midori-no-madoguchi)
  • Opening Hours: 5:30am-11:00pm
  • Address: 1 Chome-9 Marunouchi, Chiyoda-ku, Tōkyō-to

Kansai Airport Station

  • JR Ticket Office (Midori-no-madoguchi)
  • Opening Hours: 5:30am-11:00pm
  • Address: 1 SenshūkūkōnakaTajiri-chō, Sennan-gun, Ōsaka-fu

Osaka Station

  • JR Ticket Office (Midori-no-madoguchi)
  • Opening Hours: 5:30am-11:00pm
  • Address: 3 Chome-1-1 Umeda, Kita-ku, Ōsaka-shi, Ōsaka-fu

Shin-Osaka Station

  • JR West Ticket Office (Midori-no-madoguchi)
  • Opening Hours: 5:30am-11:30pm
  • Address: 5 Chome-16-1 Nishinakajima, Yodogawa-ku, Ōsaka-shi, Ōsaka-fu

Kyoto Station

  • JR West Ticket Office (Midori-no-madoguchi)
  • Opening Hours: 5:30am-11:00pm
  • Address: Higashishiokoji Kamadonocho, Shimogyo Ward, Kyoto, Kyoto Prefecture

Validity period of your One-way Shinkansen Bullet Train ticket

As soon as you receive your Klook voucher, make sure to exchange it for an Exchange Order (EO) immediately. This EO is valid for only 2 months from the date you booked your ticket via Klook. So, you may exchange the EO for a physical Shinkansen ticket within the 60 days from your booking date.

If you are unable to exchange your EO for the physical ticket, or choose your reserved train seats within this 60-day timeframe, a refund cannot be granted.

Klook activities in Osaka and Kyoto


1. Universal Studios Japan 1 Day E-Ticket

  • Opening hours: 9:30am-7:00pm

  • Not inclusive of:

    1. Universal Express Pass

    2. Timed entry ticket for the Wizarding World of Harry Potter

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2. Osaka Amazing Pass (Kansai Airport Namba OCAT Pickup Up)

Redemption centers:

Osaka Kansai International Airport Terminal 1

  • Location: HIS counter 1F (next to the Northern Exit in the Arrival Hall)
  • Opening hours: 8:30am-10:00pm

Osaka City Air Terminal (JR Namba Station)

  • Location: Japan Holiday Travel OCAT Tourist Information Center 1F
  • Opening hours: 8:30am-10:00pm
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3. HARUKAS 300

  • Opening hours: 9:00am-10:00pm (last entry 9:30pm)
  • Address: 1-1-43 Abenosuji, Abeno Ward, Osaka, Osaka Prefecture 545-8545, Japan
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1. One Day Kimono Rental

  • Opening hours: 10:00am-7:30pm (Kimonos to be returned by 7:00pm)
  • Address: Yumeyakata [Hosai Bldg, Shiogama-cho, Nishiiru sakai-machi, Gojo-dori, Shimogyo-ku, Kyoto-shi, Kyoto, Japan]
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2. Kyoto Tower Admission Ticket

  • Opening hours: 9:00am-9:00pm (last admission 8:40pm)
  • Address: Kyoto Tower: 〒600-8216 Shichijo-sagaru Karasuma-dori, Shimogyo-ku, Kyoto City
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3. Kyoto Arashiyama, Golden Pavilion Temple, Todaiji, and Kobe MOSAIC Day Tour

Tour inclusions:

  • Arashimaya
  • Golden Pavilion Temple
  • Todaiji and Nara Park
  • Kobe MOSAIC

Tour duration:

  • 8:30am to 9:30pm

Pick up at drop off locations:

  • Hearton Hotel Nishi Umeda (8:30AM Pick Up)
  • Namba OCAT (9:00AM Pick Up)
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