Airport transfers

Yes. Make sure to enter the details of the correct passenger at checkout.

Sorry. Currently, you can only book pick-up and drop-off transfers separately.

Anything that needs to be stored in the trunk of the vehicle will be considered as luggage. Carry-ons are bags that can be placed on your lap while in the car. Oversized items such as bikes, strollers, foldable wheelchairs, etc., will count as 2 pieces of luggage. The maximum number of luggage pieces allowed is indicated next to the suitcase icon for each option.

Standard size is defined as a total of 62 linear inches (157.48 cm) or 27 x 21 x 14 inches (68.58 x 53.34 x 35.56 cm) and approximately 50 lbs (22.68 kg).

No worries! All pick-ups are arranged based on your flight's actual arrival time. The driver will monitor your flight status and pick you up after it has landed.

If you added the Meet & Greet service, the driver will be waiting at the designated location or in the arrival hall holding a sign with your name. If you did not add the Meet & Greet service, the driver will be waiting at the designated pick-up location specified on your voucher. Please ensure your phone is connected to the Internet so you can contact the driver if necessary. We recommend getting a roaming service or a local SIM card.