[Comfortable Hot Spring] Guangzhou Jinxiu Xiangjiang Hot Spring City Accommodation Package

Going at the end of November, the temperature difference is huge. It's 23 degrees Celsius during the day, but only about 7 degrees in the morning and evening. The hot spring is outdoors, and after checking in in the afternoon, it already felt a bit cold. It's a bit difficult to soak at night, and when I went in the morning, many pools were not open/had no water. Because I stayed in the villa area, I had two experiences of not being able to wait for the VIP shuttle. The hotel front desk said that you can press 0 on the room phone to call for a car: the first time I called, but it didn't come after waiting for a long time; the second time, when I called in the morning, the phone couldn't connect! In the end, I had to walk to the main building myself both times. It was really inconvenient because there were elderly people with me. If you are interested in going, I suggest staying in the main building. In addition, when checking in, I asked if a reservation was needed for the evening buffet and the price. The front desk inquired with the restaurant and replied that you can go directly to pay at that time. However, we purchased a children's package in advance at the front desk (including breakfast, dinner, hot spring, and amusement activities). When we arrived at the restaurant at around 6 o'clock, the receptionist directly said it was full, that a group had booked and there were no seats. We said that the front desk said no reservation was needed and that we had already purchased the children's package. She told us to go to the front desk to get a refund. By that time, it was already dark and we didn't know what restaurants were nearby. After arguing with her, she said there were seats at the outside bar, but it would be cold sitting there, or we could come back after 7 o'clock when there would be seats. The service attitude of that staff member needs improvement. It completely felt like she wanted to drive us away and not do our business: first of all, although the bar area is semi-open air, the weather was not very cold, so it was acceptable. Other guests also started sitting in that area after we sat down; secondly, when we finished eating and left after 7 o'clock, we saw that the food was no longer being replenished. If we had really listened to her and came back at 7 o'clock, there would have been nothing good to eat. However, the scenery there is still good.

The buffet breakfast and dinner are very good with many choices. The room and hot spring area are quite large, with many pools. I spent a comfortable three days and two nights with my family.

Comfortable environment, plenty of food choices, a happy holiday with your family

This place has rafting package, but the hotel said no, why? Cleanliness:

The buffet breakfast and dinner were both good and had a lot of choices~ The room was clean and tidy, the hot spring area was quite large and there were many pools. I spent a comfortable two days and one night with my friends.