Heavena Wellness and Spa at Ramada Hotel Riverside in Bangkok

The environment is comfortable, and the technicians provide excellent service. The only drawback is that there's a subway station nearby, so you have to take a taxi.

Its location was convenient. The room was simple but clean, and the temperature was well controlled. I ordered a facial. The therapist was good. There was a small gift at the end.

The atmosphere is elegant, and the service staff are friendly and enthusiastic. The masseur Richy has excellent massage skills, with moderate strength, which eliminated the fatigue of traveling. I would repurchase if I have the opportunity.

The overall environment and atmosphere are very good, and the service attitude and quality are also excellent. This time we mainly needed to find a comfortable place to take a shower before going to the airport to catch our flight. Finding this massage place really solved our needs perfectly. They offer double massage rooms with separate bathrooms and toilets. The last night was to take a boat trip on the river at Asiatique, eat buffet, and then come here for a massage and bath. The overall feeling is very good, and there is also delicious coconut ice cream at the end. I will recommend it to friends who have the same needs. If you just want a massage, the price of this place will be a bit high, but the service environment, price, and cost-effectiveness are okay.

The front desk lady can speak simple Chinese, and it is very convenient to make appointments and communicate. The technician can speak simple English. If I am not an English idiot, I should be able to communicate without any obstacles. The environment is not as high-end and good as imagined, but the technique is first-class! Before starting, you will be given a piece of paper to mark the required strength and key massage areas. It is recommended that sisters who often massage in China choose gravity. The technician will really work hard every minute, and there is no slacking for a full 2 hours. It is certain that there are no toiletries, and it is basically impossible to take a shower, so it is more convenient to stay in this hotel.

We arrived 30 minutes earlier than the reservation time because we had been touring all day and wanted to have a shower first. The masseur rushed us before the reservation time. We saw that the foot bathing water dish and bath salts were prepared in the room, which was useless. Then we started the massage treatment. We chose the signature treatment that included Thai stretching. The Thai stretching that I had been looking forward to was just stretching my hands. It was over in less than 90 minutes. During this period, the masseur even left to clean the oil container. It took a long time to clean. Urgent? Do you want to spend my massage time cleaning it? My friend's masseuse was okay. She at least asked her if the strength was appropriate and told her that she had prepared ice cream. My masseuse didn't say a word. The overall feeling is that the appointment was rushed before the appointment time, and the treatment time and content were also shortened. After changing clothes, I reported it to the reception staff. She also explained that Thai massage is stretching. Most Hong Kong people understand what Thai massage is. Don’t think we are rookies~

I made a reservation for a 60-minute course for two people on the day. When I first made the reservation here, I was unable to specify a time and proceeded to pay. After that, I was able to specify a time on the website, but the time in the email I received from the store specifying the massage time was different. I was staying at the hotel next door, so I was able to go right away, but it would have been inconvenient if it had been farther away. After arriving at the store, the customer service was very good. It may have been a coincidence, but the treatment was a little longer than I expected for the 60-minute course. I was able to heal my body, which was tired from traveling! I felt very refreshed. Both the receptionist and the therapist were very cheerful, which was nice! It is about a 10-minute walk from Asiatique. The dessert in the photo was served as a post-surgery service. Thank you!

The hotel located on the riverside has beautiful scenery, the aroma of the space is relaxing, and the massage techniques are also very good. The hot tea and desserts are very sincere and beautiful. A great experience

Good value for money, especially if you go at off peak hours e.g. weekday afternoon. The hotel this spa is located in looks very ordinary but the spa itself has been renovated and is clean, spacious and comfortable. Therapists are skilled. They serve a special ice cream and sticky rice dessert with tea after your treatment, which is a nice touch. Worth booking if you are staying nearby.

Before starting, you will be asked about the strength required and which parts you want to focus on. These questionnaires are just a formality, and the masseur does not necessarily have a reference and follow-up. There is a foot soaking tray in the room. In fact, the masseur told me to go directly to the bed and start the massage and skip the foot care, but I put my feet into the tray, and the masseur had no choice but to pour water on my feet and then started a full body massage. Later, when I shared it with my friends who were traveling with me, I discovered that the foot care and Thai stretching included in the package were completely deleted, and the time was also deducted. We all couldn't enjoy the massage experience and didn't understand why it was called one of the top 100. It was disappointing.