Q: Do I have to enter the park on the date I selected when make the booking?
A: The passes are considered open tickets, you may enter the park on any day before the expiration date written on the pass
Q: I saw a warning on the USJ official website that indicates tickets sold by resellers are not valid and will not be accepted. Are the tickets I bought on Klook genuine? Will I have any problems when trying to use them at the park?
A: Klook is offical partner of Universal Studios Japan. Please visit the USJ official website to see our credentials. (http://www.usj.co.jp/hk/travel/) All USJ tickets sold by Klook are genuine and will be accepted for entry into the park.
Q: Do children need a ticket to enter? What are the age limits for a child ticket?
A: Yes, children from ages 4-11 require a child ticket to enter the park. Infants under the age 4 can enter the park for free.
Q: Are senior tickets available?
A: Senior tickets may be bought directly at the park. To avoid long queues at ticketing, you may also opt to buy them an adult ticket on Klook.