4G WiFi (Hong Kong Pick Up) for Malaysia

Klook

HKG pick up for portable and unlimited data

Wishlist
  • Conditional Cancelation*
  • Show Mobile or Printed Voucher
  • Get WiFi access across the whole of Malaysia - wherever your itinerary takes you
  • Enjoy unlimited data use with a 4G device that conveniently fits in your pocket
  • Connect up to five devices at once on one pocket WiFi with a 4-6 hour battery life
  • Collect your device at HK Airport or at Mongkok service center and drop off your device at HK Airport
  • You can use the device across the whole country so bring it with you as you travel around
Most Recent Review

  • 23 Oct 2018
    not so good in Sipadan

US$ 3.19 6.39

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  • 1,022 Booked
    3.7 (20 reviews)

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Package Options
Please select a device pick up date. If you are picking up the device at Mongkok Service Center, please select the day before your flight departure date 
  • Hong Kong Airport Pick Up

    Package Details

    Device Details

    • Type: 4G pocket WiFi device
    • Service area: Malaysia
    • Battery life: 4-6 hours, connect up to a maximum of 5 devices
    • Data: If the 500 MB daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

    US$ 3.19

    6.39

    Select Date

    Select Time

    Package Quantity

    Package Details

    Device Details

    • Type: 4G pocket WiFi device
    • Service area: Malaysia
    • Battery life: 4-6 hours, connect up to a maximum of 5 devices
    • Data: If the 500 MB daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps
  • Mongkok Pick Up

    Package Details
    • Please pick up your device one day before your flight departure date

    Device Details

    • Type: 4G pocket WiFi device
    • Service area: Malaysia
    • Battery life: 4-6 hours, connect up to a maximum of 5 devices
    • Data: If the 500 MB daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

    US$ 3.19

    6.39

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Please pick up your device one day before your flight departure date

    Device Details

    • Type: 4G pocket WiFi device
    • Service area: Malaysia
    • Battery life: 4-6 hours, connect up to a maximum of 5 devices
    • Data: If the 500 MB daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps
What To Expect

It's never been so easy to stay connected whilst abroad. With an easy pick up and drop off service at Hong Kong International Airport or Mongkok service center, you'll enjoy unlimited WiFi access throughout your stay in Malaysia, without the stress of sourcing WiFi once you get there. The speedy 4G device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. So add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are. Whether you're arriving in, or leaving Hong Kong for another destination in Asia, we've got you covered with WiFi pick up at Hong Kong Airport for holidays not only in Malaysia but also South Korea, Thailand, Singapore, Taiwan, Japan and more.

portable wifi
Stay connected while traveling in Malaysia with a portable WiFi device you can pick up from Hong Kong before you leave
macaroon pocket wifi
Check out the new WIFI device, the Macaroon, with a maximum battery life of 8 hours!
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Insider Tips

Insider Tips:

  • If fully charged, the device can be used continuously for 4 to 6 hours. We recommend you also carry a portable battery charger to repower the device on the go
  • Get WiFi coverage wherever you're traveling, see the full range of global destinations for more information
Additional Information

Additional Information:

  • This particular service is only provided for Malaysia, with device pick up and drop off at Hong Kong International Airport. For WiFi services in other locations, please see the individual destinations
  • WiFi devices are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance by email.
  • There is a minimum 3 day charge. If you use more days than you originally booked, you will be charged at the original retail price for the extra days when you return the device
  • Day charges are calculated inclusively. For example, if you pick up the device on a Thursday and return it on a Monday, you will be charged for 5 days of usage
  • You will be charged the days that you are in possession of the WiFi device, whether or not you are using the service (except when you pick the device up 1 day in advance for Mongkok Pick Up)
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • For booking enquiries please call Klook customer support
  • For rescheduling enquiries and troubleshooting after you receive the device, please contact UROAMING customer service hotline: +852 2588 5888 (10am-8:00pm) or whatsapp: 54200284
  • Please note that pick up and drop off days are inclusive in the booking period. Any extra days will be charged at the original retail price

Pick Up And Drop Off Location:

Hong Kong International Airport Service Counter
  • Pick up the device on your DEPARTURE DATE at the Hong Kong International Airport service counter
  • Location: Counter A08, Arrival Hall, Level 5, Terminal 1, HK International Airport
  • Opening hours: 6:30am-11:00pm, daily
  • Drop box for returning devices are available after 11:00pm
  • Please be advised that you will only be able to pick up your device during opening hours
Mongkok Service Counter
  • Pick up the device ONE DAY BEFORE your departure date at the Mongkok service counter
  • Location: Unit 1301, 13/F, Hollywood Plaza, 610 Nathan Rd, Mong Kok
  • Opening hours: 10:00am-8:00pm, daily
  • Please note that it will not be counted as an extra day when you pick up one day before departure

Pick Up Process:

  • Present your printed or mobile voucher at the Airport Service Counter or the Mongkok Service Counter
  • Pay the HKD500 deposit via credit card. You card will be placed under credit card authorization hold. Please note that only credit card transactions will be accepted unless you book the device for more than 10 days (Union Pay, Electronic credit card will not be accepted)
  • Receive the pocket Wi-Fi device and start surfing!

Return Process:

  • Return the device to the Airport Service Counter
  • Pay for any extra days used
  • If everything is in order, you'll be returned the full HKD500 deposit
  • If you arrive at the airport returns desk after 11:00pm, a drop box service is available. Your deposit will be returned to your bank account within working 7 days
  • Please note: You must inform the team that you intend to use this drop box service and leave your bank details when you pick up the device

Map to Pick Up Point

Cancelation Policy
  • No cancelation or refunds after booking confirmation
  • To reschedule pick up date (with 72 hours notice, subject to availability), please contact UROAMING customer service hotline (daily 10:00am-8:00pm)
  • You will be charged for the dates you book if you do not notify us of any rescheduling requests
View All
Reviews (20) 3.7
  • Ka Yin Yammie 23 Oct 2018
    not so good in Sipadan
  • Suet Kwan Betty 23 Aug 2018
    reasonable price! convenient collecting place and methods!
  • Sau Fong Regina 15 Aug 2018
    The Wifi pocket with very good connection and battery can last at least 8 hours.
  • WING MUI KAREN 31 Mar 2018
    The connection is fast and non interrupted. We have a very good experience on browsing the web wherever we are in Kuala Lumpur. The battery is long lasting that we only need to recharge once for a 15 hour excursion everyday. Will definitely use it for our next trip and recommend to our friends.
  • Tsz fung 31 Dec 2017
    The wifi egg is stable.
  • Wing Lam Cherry 27 Dec 2017
    Fantastic Wifi connection, and this has made our trip much enjoyable!
  • Ka Yin Yammie 4 Nov 2018
    The use of the signal in Sabah is very poor, just use whatsapp is difficult to receive, and the count usage also has problems, no send phase without upload and download, half a day count I used 300 MB, too bad
    Translated Review. Show Original

    Reply from Klook

    Thank you for booking a road trip. I am sorry to hear that your itinerary has been cancelled due to weather conditions. Our service specialist has contacted you to cancel. I look forward to your understanding and support.
  • TSZ WA 30 Oct 2018
    very poor! Cheng Ridu hang machine, charging and hang, use the next hang, each time forced to shut down, search the network is slow, use good, contact customer service, the technical staff is checking, after the sun is not heard, Finish.
    Translated Review. Show Original

    Reply from Klook

    Thank you for choosing a road trip. Sorry for not getting a pleasant service experience! Kelu has always been committed to providing users with a high quality and convenient service experience, and the road specialist has contacted you. Your feedback has been forwarded to your local service provider for investigation follow-up for improvement. I hope that on the next trip, we can bring you more comfortable service. I look forward to your understanding and support, I wish you a pleasant journey!
  • Lai Ying 29 Oct 2018
    Hong Kong airport settlement is more convenient than SIM card. The network speed is generally OK, the system is used more quickly, and sometimes the fuselage will be too hot.
    Translated Review. Show Original
  • HO YIN 12 Sep 2018
    During the journey, Macaroon (pocket wifi) was stable and received no signal except when it went to the island. Macaroon needs to be recharged at least once a day. If you can improve this, sometimes Macaroon will be too hot.
    Translated Review. Show Original
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