4G WiFi (Hong Kong Pick Up) for Hong Kong

Klook

HKG pick up of portable WiFi

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  • No Cancelation
  • Show Mobile or Printed Voucher
  • Announcement: Due to the Chinese New Year holiday, Mongkok Pick Up services will be suspended on 16-18 Feb 2018. Regular pick up and drop off services will be available at the Hong Kong International Airport counter. We apologize for any inconvenience this may cause
  • Announcement: Starting 7 Feb 2018, Hong Kong & Macau 3G WiFi products will upgrade to 4G. For customers who purchased 3G WiFi will automatically be upgraded to the 4G WiFi device without additional charge. We apologize for any inconvenience this may cause
  • Enjoy mobile data use with a 4G device that conveniently fits in your pocket
  • Stay connected during your stay in Hong Kong too
  • Connect up to five devices at once on one pocket WiFi with a 4-6 hour battery life
  • Collect your device at the Hong Kong Airport or at the Mongkok service center and drop off your device at the Hong Kong Airport
  • Note: If you are taking a ferry from Macau for departure at HK Airport, you would not be able to pass through HK custom and take/return the device
Most Recent Review

  • 19 Feb 2018
    Easy pick up, not much issue when using. Staff's customer service could be improved.

US$ 5.5 7.7

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  • 10k+ Booked
    4.4

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Package Options
Please select a participation date 
  • 4G WiFi Hong Kong Airport Pick Up

    US$ 5.5

    7.7

    Select Date

    Select Time

    Package Quantity

  • 4G WiFi Mongkok Pick Up

    US$ 5.5

    7.7

    Select Date

    Select Time

    Package Quantity

What To Expect

It's never been so easy to stay connected whilst abroad. With an easy pick up service at Hong Kong International Airport you'll enjoy WiFi access throughout your stay. The speedy 4G device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. With high speed internet each day, you will be able to share your travels with friends and families wherever you go! So add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are. And if you're leaving Hong Kong for another destination in Asia, we've got you covered too, Klook offers WiFi pick up in Hong Kong for holidays in Thailand, Singapore, Taiwan, Japan, Korea and beyond.

hong kong pocket wifi
Stay connected during your travels with a quick WiFi device pick up at Hong Kong International Airport
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Package Options

Booking Procedure:

  • Please select your departure date upon checkout
  • Hong Kong International Airport Pick Up
  • Mongkok Pick Up
Insider Tips

Insider Tips:

  • If fully charged, the device can be used continuously for 4 to 6 hours. We'd recommend you also carry a portable battery charger to repower the device on the go
  • Get WiFi coverage wherever you're traveling, see the full range of global destinations here
Additional Information

Additional Information:

  • WiFi devices are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance by email
  • There is a minimum 3 day charge. If you use the device for more days than you originally booked, you will be charged for the extra days when you return the device at the original retail price
  • Day charges are calculated inclusively. For example, if you pick up the device on a Thursday and return it on a Monday, you will be charged for 5 days of usage
  • You will be charged for the days that you are in possession of the WiFi device, whether or not you are using the service
  • The data carrier for this product is CSL/3
  • If the 500 MB daily data limit (fair use policy) has been reached, the speed will be capped at 2G
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • For booking enquiries please call Klook customer support
  • For rescheduling enquiries and troubleshooting once you receive the device, please contact UROAMING customer service

Pick Up And Drop Off Location:

Hong Kong International Airport Service Counter
  • Pick up the device on your DEPARTURE DATE at the Hong Kong International Airport service counter
  • Location: Counter A03, Arrival Hall, Level 5, Terminal 1, HK International Airport (open daily: 6:30am-11:00pm)
  • Drop box for returning devices available after 11:00pm
  • Please be advised that you will only be able to pick up your device during opening hours
Mongkok Service Counter
  • Pick up the device on your DEPARTURE DATE at the Mongkok service counter
  • Location: Unit 1301, 13/F, Hollywood Plaza, 610 Nathan Rd, Mong Kok (open daily from 10:00am-8:00pm)

Pick Up Process:

  • Present your printed or mobile voucher at the Airport Service Counter or the Mongkok Service Counter
  • Pay the HKD500 deposit via credit card. You card will be placed under credit card authorization hold. Please note that only credit card transactions will be accepted unless you book the device for more than 10 days
  • Receive the pocket Wi-Fi device and start surfing!

Return Process:

  • Return the device to the Airport Service Counter
  • Pay for any extra days used
  • If everything is in order, you'll be returned the full HKD500 deposit
  • If you arrive at the airport returns desk after 11:00pm, a drop box service is available. You will be returned your deposit to your bank account within working 7 days.
  • Please note: You must inform the team that you intend to use this drop box service and leave your bank details when you pick up the device
Cancelation Policy
  • No cancelation or refunds after booking confirmation
  • To reschedule pick up date, please contact support@klook.com. Rescheduling requests will only be accommodated with 72 hours notice and are subject to unit availability
  • For any questions regarding device and network during your use, please contact the UROAMING customer service hotline (WhatsApp: 54200284, daily 10:00am-8:00pm)
View All
Reviews (4238) 4.4
  • KHRISTINE GRACE 20 Feb 2018
    It's hard to get signal!! 😒 Was not able to use this efficiently
  • Jie Min Athena 19 Feb 2018
    Easy pick up, not much issue when using. Staff's customer service could be improved.
  • Katherine 19 Feb 2018
    Hassle free wifi in HK! Highly recommended that you take this whenever and wherever you are in HK. The whole family enjoyed the services.
  • Jimmy 19 Feb 2018
    I have used Klook pocket wifi several times. Experience was good except this time. When I picked up the device at the airport, the device failed to connect to CSL service even after 10 mins. I have to wait at the counter for more than 30 mins for the technician to debug. He eventually gave up and get a new device for me. Wasted a lot of time.
  • Crystle Lorraine 19 Feb 2018
    Easy and convenient way to stay connected while in Hong Kong
  • Frechie 19 Feb 2018
    It was a reliable Wifi service & signal. Very helpful. Thank you!
  • Elizabeth Joy 19 Feb 2018
    i availed 3days wifi, on our second day i cant used it. it came back the morning after.
  • kristine jean diane 19 Feb 2018
    Hassle free and the pickup/drop off point is easy to find.
  • Lukas Martin 18 Feb 2018
    great wifi connection in Hong Kong. would definitely order it again. great price/value
  • Maria Luz 18 Feb 2018
    For only a cheap price, we get unlimited wifi for the duration of our stay. The getting of the pocket wifi is hassle free, just show the confirmation from klook and have a credit card ready for the 500 hkd refundable deposit. Thanks klook.
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