4G WiFi (Hong Kong Pick Up) for Hong Kong

Klook

HKG pick up of portable WiFi

Wishlist
  • No Cancelation
  • Show Mobile or Printed Voucher
  • Enjoy mobile data use with a Hong Kong 4G pocket WiFi device that conveniently fits in your pocket
  • Stay connected while traveling with a pocket WiFi rental in Hong Kong
  • Collect your device at the Hong Kong Airport or at the Mongkok service center and drop off your device at the Hong Kong Airport
  • Note: If you are taking a ferry from Macau for departure at HK Airport, you would not be able to pass through HK custom and take/return the device
Most Recent Review

  • 23 Oct 2018
    Getting the wifi from hollywood plaza was a little bit hard to find, but so far the wifi works great!

US$ 2.29 6.39

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  • 202K Booked
    4.3 (5,365 reviews)

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Package Options
Please select a pick up date 
  • 4G WiFi Hong Kong Airport Pick Up (500MB/Day)

    Package Details

    Inclusive Of:

    • WiFi device
    • Charging cable

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

    Not Inclusive Of:

    • Other personal expenses

    US$ 2.29

    6.39

    Select Date

    Select Time

    Package Quantity

    Package Details

    Inclusive Of:

    • WiFi device
    • Charging cable

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

    Not Inclusive Of:

    • Other personal expenses
  • 4G WiFi Hong Kong Airport Pick Up (Unlimited Data)

    Package Details

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: unlimited based on Fair Use Policy

    US$ 5.75

    7.65

    Select Date

    Select Time

    Package Quantity

    Package Details

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: unlimited based on Fair Use Policy
  • 4G WiFi Mongkok Pick Up (500MB/Day)

    Package Details

    Inclusive Of:

    • WiFi device
    • Charging cable

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

    Not Inclusive Of:

    • Other personal expenses

    US$ 2.29

    6.39

    Select Date

    Select Time

    Package Quantity

    Package Details

    Inclusive Of:

    • WiFi device
    • Charging cable

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

    Not Inclusive Of:

    • Other personal expenses
  • 4G WiFi Mongkok Pick Up (Unlimited Data)

    Package Details

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: unlimited based on Fair Use Policy

    US$ 5.75

    7.65

    Select Date

    Select Time

    Package Quantity

    Package Details

    Device Details:

    • Type: 4G
    • Service area: Hong Kong
    • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
    • Data provider: CSL/3
    • Data: unlimited based on Fair Use Policy
What To Expect

It's never been so easy to stay connected whilst abroad. With an easy pick up service at Hong Kong International Airport you'll enjoy WiFi access throughout your stay. The speedy 4G Hong Kong pocket WiFi device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. With high speed internet feach day, you will be able to share your travels with friends and families wherever you go! So avail of the pocket WiFi rental in Hong Kong and add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are. If you're leaving Hong Kong for another destination in Asia, we've got you covered too, Klook offers WiFi pick up in Hong Kong for holidays in Thailand, Singapore, Taiwan, Japan, Korea and beyond.

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Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Package Options

Booking Procedure:

  • Please select your arrival date from Hong Kong (to Macau) upon checkout
Insider Tips

Insider Tips:

  • If fully charged, the device can be used continuously used for 4 to 6 hours. We'd recommend you also carry a portable battery charger to repower the device on the go
  • Get WiFi coverage wherever you're traveling, see the full range of global destinations
Additional Information

Additional Information:

  • WiFi devices are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance by email
  • There is a minimum 3 day charge. If you use the device for more days than you originally booked, you will be charged for the extra days when you return the device at the original retail price
  • Day charges are calculated inclusively. For example, if you pick up the device on a Thursday and return it on a Monday, you will be charged for 5 days of usage
  • You will be charged for the days that you are in possession of the WiFi device, whether or not you are using the service
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • For booking enquiries please call Klook customer support
  • For rescheduling enquiries and troubleshooting after you receive the device, please contact UROAMING customer service hotline: +852 2588 5888 (10:00am-8:00pm) or whatsapp: 54200284

Pick Up And Drop Off Location:

Hong Kong International Airport Service Counter
  • Pick up the device on your ARRIVAL DATE at the Hong Kong International Airport service counter
  • Location: Counter A08, Arrival Hall, Level 5, Terminal 1, HK International Airport
  • Opening hours: 6:30am-11:00pm, daily
  • Drop box for returning devices are available after 11:00pm
  • Please be advised that you will only be able to pick up your device during opening hours
Mongkok Service Counter
  • Pick up the device on your ARRIVAL DATE at the Mongkok service counter
  • Location: Unit 1301, 13/F, Hollywood Plaza, 610 Nathan Rd, Mong Kok
  • Opening hours: 10:00am-8:00pm, daily

Pick Up Process:

  • Present your printed or mobile voucher at the Airport Service Counter or the Mongkok Service Counter
  • Pay the HKD500 deposit via credit card. You card will be placed under credit card authorization hold. Please note that only credit card transactions will be accepted unless you book the device for more than 10 days (Union Pay, Electronic credit card will not be accepted)
  • Receive the pocket WiFi device and start surfing!

Return Process:

  • Return the device to the Airport Service Counter
  • Pay for any extra days used
  • If everything is in order, you'll be returned the full HKD500 deposit
  • If you arrive at the airport returns desk after 11:00pm, a drop box service is available. You will be returned your deposit to your bank account within working 7 days.
  • Please note: You must inform the team that you intend to use this drop box service and leave your bank details when you pick up the device

View photo instructions

Cancelation Policy
  • No cancelation or refunds after booking confirmation
View All
Reviews (5,365) 4.3
  • ERIKA MARIE 23 Oct 2018
    Getting the wifi from hollywood plaza was a little bit hard to find, but so far the wifi works great!
  • Geneva Ana Maria 23 Oct 2018
    The WIFI I got was not as reliable as I've expected. My husband and I were disconnected a lot of times and the signal was not that strong that even social media browsing was a challenge.
  • eva 23 Oct 2018
    Not happy. Counter is really far from customs. Waited 15-20 minutes in line to pick up the device. When I came back to return it, there's no "return" line so I had to stand in line for another 15-20 minutes just to return it. There's usually 3 people behind the counter but only 2 people servicing clients. The 3rd person should take care of returns. Also, they require 500 HKD as deposit. I thought they would just put a pending charge on my credit card, but no, they charged it and upon return, they refunded it back to my credit card (which I have yet to see). I wish they had told me that when I picked up the device but they didn't mention it at all. I would've given them cash instead of credit card. Now I might lose money based on that day's exchange rate. Coverage was ok, but I'm not happy with the service at all.
  • Kamon 23 Oct 2018
    it's good and easy for use. Good battery and signal straight is very good.
  • Mary Anne Rose 22 Oct 2018
    Good connection in Hong Kong but not working in Macau!
  • Paula Betina 22 Oct 2018
    Roaming was 90% effective. Internet was fast but the signal changes networks quite often
  • Ma Kristina 22 Oct 2018
    We weren’t able to use it the whole stay in Hong Kong. We had a hard time trying to figure out how to open and reset because the buttons aren’t working.

    Reply from Klook

    Thank you for raising your concern to us. We sincerely regret to hear about the inconvenience you experienced, and we take your feedback extremely seriously. Your case has been noted and passed to the local operator for future improvements. Your understanding will be much appreciated.
  • Ivy 22 Oct 2018
    Our trip was unfortunately cancelled but klook and the service provider were very easy to reach and they were available to queries and responsive. We have tried the same service in Taiwan, it is what compelled us to get this one, unfortunately our flight was cancelled and had to contact klook about this. Im only giving it 4 stars since we werwnt able to get and use the device given the circumstances, but coordination was very smooth.
  • Ejnny Jennoe 22 Oct 2018
    The pick up was smooth and the booth was easy to locate. Minus two stars because there were a lot of times when the connection was poor. The device also takes a long time to work upon switching it on.
  • Hammond 21 Oct 2018
    Worked great and helped save data and got us more speed. We used due to no WiFi where we were staying but carried it all day. Lasted about 6 hours or so, but we plugged it in to a battery pack to keep it going all day. Only downside is the 500hkd deposit which they still haven’t credited back so I’m definitely watching for that to return. It was only Sutton be a hold that would drop off, but they actually ran it. I will dispute if they don’t return within 10 days. It’s been 5 so far. Otherwise good experience. As you can see our phones worked everywhere without issue.
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