The Grand Getaway at Grand Hyatt Kuala Lumpur

Redemption guidelines

Branch Name & Address

• Address: Grand Hyatt Kuala Lumpur, 12, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur
• Please refer to the following link for assistance: map
• How To Get There: By Car: 20-minute drive from KL Sentral to Grand Hyatt Kuala Lumpur
• Opening Hours:
• 20:00-22:00 Tuesday / Wednesday / Thursday / Sunday
• Closed on:
• Monday / Friday / Saturday
• Grand Hyatt Kuala Lumpur

Others

• This voucher is valid as stated on voucher until 31 March 2022 and cannot be extended. Any unused value of this voucher after validity date will be forfeited. Blackout dates: December 24, 25, 31; January 1 and February 14. Additional blackout dates may apply
• This voucher can only be redeemed on Sunday, Tuesday, Wednesday and Thursday, for dine-in only
• Kindly note that the flight requires a minimum capacity of 20 persons in order to take off smoothly. In the event that the number of passengers on your booked date does not meet the minimum requirement, our Guest Experience Ambassador will reach out to you in advance to assist on flight rescheduling
• This voucher must be presented upon redemption
• Advance reservation and confirmation is subject to availability. Limited redemptions available per day. For reservations and enquiries, please email thegrandgetaway.kuagh@hyatt.com or call +603 2182 1234
• This voucher is inclusive of 10% service charge and 6% Sales and Service Tax (SST)
• Additional expenses beyond the value of voucher will be charged in a separate bill
• This voucher is not valid in conjunction with any other promotions, packages, discounts, existing bookings, special rate programmes and loyalty programme benefits
• This voucher is non-refundable, non-cancellable and not for commercial use
• This voucher is not redeemable for cash or other substitutions, and not replaceable if lost, destroyed, stolen or expired
• No substitutions nor replacement services or products for voucher inclusions
• Any unauthorized transfer, sale or reproduction constitutes fraud
• Grand Hyatt Kuala Lumpur reserves the right of final decision in case of any dispute arising from use of this package and request alternative forms of payment if a package is fraudulently obtained or used