4G WiFi (Hong Kong Pick Up) for Hong Kong & Macau

Klook

Pick up your portable WiFi device from Hong Kong

Wishlist
  • No Cancelation
  • Show Mobile or Printed Voucher
  • Enjoy unlimited data use with a portable 4G device that conveniently fits in your pocket
  • Stay connected during your stay in Hong Kong and Macau
  • Collect and drop off your device at the Hong Kong Airport
Most Recent Review

  • JOHN RAFAEL 17 Feb 2019
    Easy to find their location. It is just right across arrival hall of terminal 1. HK and Macau signals were satisfactory. 😉😉😉

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US$ 5.75 9.00

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  • 22K Booked
    3.9 (440 reviews)

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  • 4G WiFi Hong Kong Airport Pick Up

    US$ 5.75

    9.00

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What To Expect

Stay connected while traveling in Hong Kong and Macau. With an easy pick up service at Hong Kong International Airport, you'll enjoy unlimited WiFi access throughout your stay. The speedy 4G portable device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. Add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are!

4g WiFi (HKG Pick Up) for Macau
Stay connected while traveling in Hong Kong and Macau with this portable WiFi device you can pick up from Hong Kong
macaroon pocket wifi
Check out the new WIFI device, the Macaroon, with a maximum battery life of 8 hours!
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Inclusive Of
Package Options

Booking Procedure:

  • Please select your arrival date from Hong Kong (to Macau) upon checkout
Insider Tips

Insider Tips:

  • If fully charged, the device can be used continuously for 4 to 6 hours. It is recommended to carry around a portable battery charger to repower the device so you can continue using it on the go
  • Get WiFi coverage wherever you're traveling, view the full range of global destinations for more information
Additional Information

Additional Information:

  • This service is only provided in Hong Kong and Macau, with device pick up and drop off at Hong Kong International Airport
  • WiFi devices are generally available. In the rare event that it has been sold out, you will be notified at least 1 day in advance by email
  • There is a minimum 3 day charge. If you use the device for more days than you originally booked, you will be charged for the extra days when you return the device at the original retail price
  • Day charges are calculated inclusively. For example, if you pick up the device on a Thursday and return it on a Monday, you will be charged for 5 days of usage
  • You will be charged for all days you are in possession of the WiFi device, whether or not you are using the service
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • For booking inquiries please call Klook customer support
  • For rescheduling enquiries and troubleshooting after you receive the device, please contact UROAMING customer service hotline: +852 2588 5888 (10:00am-8:00pm) or whatsapp: 54200284

Device Details:

  • Type: 4G
  • Service area: Hong Kong/ Macau
  • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
  • Data provider: Smartone
  • Data: If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

Pick Up And Drop Off Location:

Hong Kong International Airport Service Counter:
  • Pick up the device on your ARRIVAL DATE at the Hong Kong International Airport service counter
  • Location: Counter A08, Arrival Hall, Level 5, Terminal 1, HK International Airport
  • Opening hours: 24 hours, daily
  • Drop box for returning devices are available after 11:00pm
  • Please be advised that you will only be able to pick up your device during opening hours

Pick Up Process:

  • Present your printed or mobile voucher at the Airport Service Counter
  • Pay the HKD500 deposit via credit card. You card will be placed under credit card authorization hold. Please note that only credit card transactions will be accepted unless you book the device for more than 10 days
  • Receive the pocket WiFi device and start surfing!

Return Process:

  • Return the device to the Airport Service Counter
  • Pay for any extra days used
  • If everything is in order, you'll be returned the full HKD500 deposit
  • If you arrive at the airport returns desk after 11:00pm, a drop box service is available. Your deposit will be returned to your bank account within 7 working days
  • Please note: You must inform the Uroaming airport service counter staff that you intend to use this drop box service and leave your bank details when you pick up the device

Map to Pick Up Point

Cancelation Policy
  • Once confirmed, no cancelations may be made
View All
Reviews (440) 3.9
  • JOHN RAFAEL 17 Feb 2019
    Easy to find their location. It is just right across arrival hall of terminal 1. HK and Macau signals were satisfactory. 😉😉😉
  • POH HUI 16 Feb 2019
    Convenient pick up and speed of WIFI is cool, battery last long
  • HILLARY ESTELLE 12 Feb 2019
    When you reach 500mb expect a very slow to no connection at all.
  • Tak Kwang 12 Feb 2019
    Convenient n easy to use but there is usage cap of 500mb daily.
  • Tsubasa 11 Feb 2019
    It was good. Even it’s a little bit big (cuz it’s round) and sometimes it gets slow, but the buttery last enough for one day. We could use it in macau without problems too.
  • Lotlot 10 Feb 2019
    Worst ever! A lot of places having no signal. It also overheat.. not again! Super hassle..
  • Jaquilyn 7 Feb 2019
    Highly recommended for HK and Macau Traveler and the connection was excellent for a group of 6. Only one issue regarding the HK$500 deposit amount since it has been more the 7 days when we returned the device but still not recieving back the deposit money from my account.
  • Pek Yeung 28 Jan 2019
    Convenient pickup at the airport. Recommended for traveler in Hong Kong and Macau.
  • ALBERT RAY 28 Jan 2019
    If you are planning to stay in Hongkong for a few days and do a Macau side tour then this will be your best bet for a reliable connection :)
  • Leslie Marie 25 Jan 2019
    the WiFi service was good but unfortunately when you rent a WiFi device they will charge you 500 HK$ and they will told you that it will returned back to your account once the WiFi device is returned. well i returned the WiFi device on the scheduled date which is DEC 31 2018 and was told that my 500hk$ was returned back to my account. FOOL ENOUGH TO TRUST THEM I THOUGHT IT WAS REALLY PUT BACK IN MY ACCOUNT BUT I WAS WRONG.WHEN I CHECK IN MY ACCOUNT WHEN I WAS BACK IN MY COUNTRY SAD TO SAY IT WAS NOT. ITS BEEN ALMOST A MONTH NOW AND STILL MY MONEY IS NOT BACK IN MY ACCOUNT. HOW DEVASTATING IT IS TO EXPERIENCE SOMETHING LIKE THIS ITS LIKE THEIR STEALING MONEY FROM PEOPLE.

    Reply from Klook

    Thank you for raising your concern to us. We sincerely regret to hear that you had unsatisfactory experience and we take your feedback extremely seriously. Your case has been noted and passed to the local operator for further investigation. Our specialist has already been assisting you with this query. Your understanding will be much appreciated.
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