4G WiFi (Hong Kong Pick Up) for Hong Kong & Macau

Klook

Pick up your portable WiFi device from Hong Kong

Wishlist
  • No Cancelation
  • Show Mobile or Printed Voucher
  • Enjoy unlimited data use with a portable 4G device that conveniently fits in your pocket
  • Stay connected during your stay in Hong Kong and Macau
  • Collect your device at the Hong Kong Airport or at the Mongkok service center and drop off your device at the Hong Kong Airport
Most Recent Review

  • 14 Dec 2018
    I highly recommend getting this if you are staying in HK. The wifi is fast and easy to claim and return. Just don't forget to return it.

Featured Travel Guide

US$ 5.79 9.00

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  • 21K Booked
    3.9 (383 reviews)

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Package Options
Please select your pick up date 
  • 4G WiFi Hong Kong Airport Pick Up

    US$ 5.79

    9.00

    Select Date

    Select Time

    Package Quantity

  • 4G WiFi Mongkok Pick Up

    US$ 5.79

    9.00

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    Package Quantity

Related Activites
What To Expect

Stay connected while traveling in Hong Kong and Macau. With an easy pick up service at Hong Kong International Airport and Mongkok Service Center, you'll enjoy unlimited WiFi access throughout your stay. The speedy 4G portable device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. Add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are!

4g WiFi (HKG Pick Up) for Macau
Stay connected while traveling in Hong Kong and Macau with this portable WiFi device you can pick up from Hong Kong
macaroon pocket wifi
Check out the new WIFI device, the Macaroon, with a maximum battery life of 8 hours!
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Inclusive Of
Package Options

Booking Procedure:

  • Please select your arrival date from Hong Kong (to Macau) upon checkout
Insider Tips

Insider Tips:

  • If fully charged, the device can be used continuously for 4 to 6 hours. It is recommended to carry around a portable battery charger to repower the device so you can continue using it on the go
  • Get WiFi coverage wherever you're traveling, view the full range of global destinations for more information
Additional Information

Additional Information:

  • This service is only provided in Hong Kong and Macau, with device pick up and drop off at Hong Kong International Airport and Mongkok Service Center
  • WiFi devices are generally available. In the rare event that it has been sold out, you will be notified at least 1 day in advance by email
  • There is a minimum 3 day charge. If you use the device for more days than you originally booked, you will be charged for the extra days when you return the device at the original retail price
  • Day charges are calculated inclusively. For example, if you pick up the device on a Thursday and return it on a Monday, you will be charged for 5 days of usage
  • You will be charged for all days you are in possession of the WiFi device, whether or not you are using the service
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • For booking inquiries please call Klook customer support
  • For rescheduling enquiries and troubleshooting after you receive the device, please contact UROAMING customer service hotline: +852 2588 5888 (10:00am-8:00pm) or whatsapp: 54200284

Device Details:

  • Type: 4G
  • Service area: Hong Kong/ Macau
  • Battery Life: 4-6 hours, connect up to a maximum of 5 devices
  • Data provider: Smartone
  • Data: If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 400kbps

Pick Up And Drop Off Location:

Hong Kong International Airport Service Counter:
  • Pick up the device on your ARRIVAL DATE at the Hong Kong International Airport service counter
  • Location: Counter A08, Arrival Hall, Level 5, Terminal 1, HK International Airport
  • Opening hours: 6:30am-11:00pm, daily
  • Drop box for returning devices are available after 11:00pm
  • Please be advised that you will only be able to pick up your device during opening hours
Mongkok Service Counter:
  • Pick up the device on your ARRIVAL DATE at the Mongkok service counter
  • Location: Unit 1301, 13/F, Hollywood Plaza, 610 Nathan Rd, Mong Kok
  • Opening hours: 10:00am-8:00pm, daily

Pick Up Process:

  • Present your printed or mobile voucher at the Airport Service Counter or the Mongkok Service Counter
  • Pay the HKD500 deposit via credit card. You card will be placed under credit card authorization hold. Please note that only credit card transactions will be accepted unless you book the device for more than 10 days
  • Receive the pocket WiFi device and start surfing!

Return Process:

  • Return the device to the Airport Service Counter
  • Pay for any extra days used
  • If everything is in order, you'll be returned the full HKD500 deposit
  • If you arrive at the airport returns desk after 11:00pm, a drop box service is available. Your deposit will be returned to your bank account within 7 working days
  • Please note: You must inform the Uroaming airport service counter staff that you intend to use this drop box service and leave your bank details when you pick up the device

Map to Pick Up Point

Cancelation Policy
  • Once confirmed, no cancelations may be made
View All
Reviews (383) 3.9
  • Dennis 14 Dec 2018
    I highly recommend getting this if you are staying in HK. The wifi is fast and easy to claim and return. Just don't forget to return it.
  • AN NISA 5 Dec 2018
    It’s very easy to redeem at the airport. The connection in both HK and Macau were very good ! I’m impressed. It’s easy to charge too :) thanks to it I can share my updates with my family everyday !
  • VALERIE TANYA 4 Dec 2018
    Spotty connection at times. Overheats quickly. I think there are better options to rent pocket wifi.
  • Maan Krizia 3 Dec 2018
    Pick up and drop of is very easy. Also easy to locate since the counters do have numbers. The device is very handy and works well even in Macau.
  • MARY CHINNE 3 Dec 2018
    My husband and 2 kids (10 and 3yr old) will never forget our first international travel together. We choose Hong Kong. Before the trip I already purchased all the tickets on the spots we visit with Klook including the pocket wifi which was very useful everytime we were out from our hotel the entire trip. What I love with klook's offers is that they have clear instruction on how to claim as well as setting of exception on the service we availed.
  • Mark Angelo 2 Dec 2018
    the device is very helpful it worked even in macau or even while in cable car in ngong pin 360.
  • Yin Yin 30 Nov 2018
    hassle free!the instruction is quite clear to get to the counter in the airport.
  • Reina 29 Nov 2018
    Very reliable internet connection and was able to explore HK
  • Lily Claire 28 Nov 2018
    Easy to redeem and return. The staff gave clear instructions on how to use the device. The internet connection was fast and reliable in Hong Kong, but it was a bit slow when we were in Macau. The battery life was great. It lasted for around 7-8 hours. Will definitely book again on my next trip to Hong Kong.
  • Florence 28 Nov 2018
    Smooth transaction. Easy redemption, easy return. Reliable connection in both HK and Macau.
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