4G WiFi (Hong Kong Pick Up) for Hong Kong & Macau


Pick up your portable WiFi device from Hong Kong

  • No Cancelation
  • Show Mobile or Printed Voucher
  • Announcement: Due to the Chinese New Year holiday, Mongkok Pick Up services will be suspended on 16-18 Feb 2018. Regular pick up and drop off services will be available at the Hong Kong International Airport counter. We apologize for any inconvenience this may cause
  • Announcement: Starting 7 Feb 2018, Hong Kong & Macau 3G WiFi products will upgrade to 4G. For customers who purchased 3G WiFi will automatically be upgraded to the 4G WiFi device without additional charge. We apologize for any inconvenience this may cause
  • Enjoy unlimited data use with a portable 4G device that conveniently fits in your pocket
  • Stay connected during your stay in Hong Kong and Macau
  • Connect up to five devices at once on one pocket WiFi with a 4-6 hour battery life
  • Collect your device at the Hong Kong Airport or at the Mongkok service center and drop off your device at the Hong Kong Airport
Most Recent Review

  • 9 Feb 2018
    The wifi is good and very useful for searching and googling maps

US$ 7.4 9.0

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Package Options
Please select your departure date 
  • 4G WiFi Hong Kong Airport Pick Up

    US$ 7.4


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  • 4G WiFi Mongkok Pick Up

    US$ 7.4


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What To Expect

Stay connected while traveling in Hong Kong and Macau. With an easy pick up service at Hong Kong International Airport and Mongkok Service Center, you'll enjoy unlimited WiFi access throughout your stay. The speedy 4G portable device connects up to five different phones, laptops and tablets at once and supports 4-6 hours of surfing on one battery charge. Add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are!

4g WiFi (HKG Pick Up) for Macau
Stay connected while traveling in Hong Kong and Macau with this portable WiFi device you can pick up from Hong Kong
Activity Information


  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Inclusive Of
Package Options

Booking Procedure:

  • Please select your departure date from Hong Kong (to Macau) upon checkout
Insider Tips

Insider Tips:

  • If fully charged, the device can be used continuously for 4 to 6 hours. It is recommended to carry around a portable battery charger to repower the device so you can continue using it on the go
  • Get WiFi coverage wherever you're traveling, view the full range of global destinations for more information
Additional Information

Additional Information:

  • This service is only provided in Hong Kong and Macau, with device pick up and drop off at Hong Kong International Airport and Mongkok Service Center
  • WiFi devices are generally available. In the rare event that it has been sold out, you will be notified at least 1 day in advance by email
  • There is a minimum 3 day charge. If you use the device for more days than you originally booked, you will be charged for the extra days when you return the device at the original retail price
  • Day charges are calculated inclusively. For example, if you pick up the device on a Thursday and return it on a Monday, you will be charged for 5 days of usage
  • You will be charged for all days you are in possession of the WiFi device, whether or not you are using the service
  • The data carrier for this product is Smartone
  • If the 500mb daily data limit (fair use policy) has been reached, the speed will be capped at 2G
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • For booking inquiries please call Klook customer support
  • For rescheduling enquiries and troubleshooting once you receive the device, please contact UROAMING customer service

Pick Up And Drop Off Location:

Hong Kong International Airport Service Counter:
  • Pick up the device on your DEPARTURE DATE at the Hong Kong International Airport service counter
  • Location: Counter A03, Arrival Hall, Level 5, Terminal 1, HK International Airport (open daily: 6:30am-11:00pm)
  • A drop box for returning the device is available after 11:00pm
  • Please be advised that you will only be able to pick up your device during opening hours
Mongkok Service Counter:
  • Pick up the device on your DEPARTURE DATE at the Mongkok service counter
  • Location: Unit 1301, 13/F, Hollywood Plaza, 610 Nathan Rd, Mong Kok (open daily from 10:00am-8:00pm)

Pick Up Process:

  • Present your printed or mobile voucher at the Airport Service Counter or the Mongkok Service Counter
  • Pay the HKD500 deposit via credit card. You card will be placed under credit card authorization hold. Please note that only credit card transactions will be accepted unless you book the device for more than 10 days
  • Receive the pocket Wi-Fi device and start surfing!

Return Process:

  • Return the device to the Airport Service Counter
  • Pay for any extra days used
  • If everything is in order, you'll be returned the full HKD500 deposit
  • If you arrive at the airport returns desk after 11:00pm, a drop box service is available. Your deposit will be returned to your bank account within 7 working days
  • Please note: You must inform the Uroaming airport service counter staff that you intend to use this drop box service and leave your bank details when you pick up the device

View photo instructions

Cancelation Policy
  • Once confirmed, no cancelations may be made
View All
Reviews (177) 3.7
  • Michelle 18 Feb 2018
    I was traveling with a friend through east asia and we we’re in hong kong for 2 nights and a day. The pocket wifi router consistently kept dropping service to the point that we had to restart the device every 5 minutes. We were constantly worried that we would get lost since our wifi kept dropping. I absolutely do not recommend this!!!!! Save your money and get a SIM card! I traveled throughout Seoul and Tokyo with pocket wifi and never had an issue but Hong Kong was the worst.
  • Kier Jason 9 Feb 2018
    The wifi is good and very useful for searching and googling maps
  • Joy 8 Feb 2018
    it was my second time to use Klook to book tickets for our HK trip. the website and app were user-friendly and the online messenger replied quickly. we didn't need to wait for so long in purchasing the ticket because there was a specific lane for those who availed the voucher online which showed how convenient availing an online booking here.
  • xenia 6 Feb 2018
    we've experienced intermittent connection most of the time. we need to reset the pocket wifi every now and then just to get the clear signal and connection. ut we do appreciate it a lot because we get connected to our family we left in our homes.
  • jae hyuk 5 Feb 2018
    Has no problem to be used without any interruption for my four days stay I. Hong king and Macau with my wife
  • Shellane 4 Feb 2018
    the pocket wifi works well both in Hong Kong and Macau. just make sure to check and try the unit first upon claiming it.
  • MARIA CIELO 3 Feb 2018
    Works well, did not have any issues when used in HK and Macau.
  • Jeremiah 31 Jan 2018
    I had to keep rebooting the device as it loses its connection very often. Speeds are decent when it works but I was not satisfied with what I paid for. Weak signal in a lot of places and I ended up using the free wifi in some places.
  • Mikaela Marie Bianca 26 Jan 2018
    This tour could’ve been more organized. The last two bars and the club that we went to are totally worth it. Met a lot of new friends.
  • Princess 25 Jan 2018
    There were places that didn't have a signal...Inconsistent speed...The good thing was that it was usable both in Hong Kong and Macau...
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