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7 Day JR Hokkaido Pass

Klook

Obtain your Exchange Order in prior by delivery / pick up, activate your 7 consecutive days rail pass that covers unlimited rides on all JR Hokkaido trains and some designated JR buses within Hokkaido

Wishlist
  • Conditional Cancelation*
  • Show Mobile or Printed Voucher
  • Access major cities in Hokkaido with a single rail pass that offers unlimited travel within the designated area
  • Take rides on the JR Hokkaido Limited Express/Express, local trains, and buses
  • Choose a consecutive 7 day (or 3 day, 5 day or flexible 4 day) rail pass for your travel needs
  • Enjoy convenient deliveries by post to your accommodation or pick up your pass from select destinations (note that you will receive an 'Exchange Order' voucher which you must redeem for your Rail Pass in Japan)
  • Read Klook's Hokkaido Pass Japan Guide to find out how you can maximize your JR Hokkaido Pass!
Most Recent Review

  • 15 Sep 2018
    Very convenient transport

US$ 213.80

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  • 5,235 Booked
    4.7 (255 reviews)

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Package Options
Please select date of departure to Japan 
  • Hong Kong Airport/Central Pick Up

    Package Details

    Hong Kong Airport Pick Up

    • Location: Hong Kong International Airport Arrivals Area, Terminal 1, Counter A13
    • Opening hours: 7:00am-11:00pm (daily)

    Central Pick Up

    • Address: Klook Office, 22/F, Kinwick Centre, 32 Hollywood Road, Central
    • Opening hours: Monday-Friday (closed on public holidays): 10:00am-1:30pm, 2:30pm-7:00pm

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details

    Hong Kong Airport Pick Up

    • Location: Hong Kong International Airport Arrivals Area, Terminal 1, Counter A13
    • Opening hours: 7:00am-11:00pm (daily)

    Central Pick Up

    • Address: Klook Office, 22/F, Kinwick Centre, 32 Hollywood Road, Central
    • Opening hours: Monday-Friday (closed on public holidays): 10:00am-1:30pm, 2:30pm-7:00pm
  • Taiwan Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays

    US$ 213.80

    Select Date

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    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
  • Singapore CBD Pick Up

    Package Details
    • Address: Klook Office, 13A Hong Kong Street, Singapore 059656
    • Opening hours: Weekdays: 10:00am-12:00pm, 2:00pm-8:00pm; Saturday: 2:00pm-6:00pm
    • Closed on Sundays and public holidays

    US$ 213.80

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    Package Quantity

    Package Details
    • Address: Klook Office, 13A Hong Kong Street, Singapore 059656
    • Opening hours: Weekdays: 10:00am-12:00pm, 2:00pm-8:00pm; Saturday: 2:00pm-6:00pm
    • Closed on Sundays and public holidays
  • Philippines Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
  • Thailand Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
  • Malaysia Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
  • Indonesia Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
    • Deliveries are only available in these selected cities: Jakarta, Bogor, Depok, Tangerang, Bekasi

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
    • Deliveries are only available in these selected cities: Jakarta, Bogor, Depok, Tangerang, Bekasi
  • Vietnam Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
  • South Korea Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
  • Mainland China Mail Delivery

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
    • Only available in Mainland China, not including Hong Kong, Macau and Taiwan

    US$ 213.80

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Exchange Order vouchers will be mailed to your address by registered post within 7 business days
    • Deliveries are not available during weekends and holidays
    • Only available in Mainland China, not including Hong Kong, Macau and Taiwan
What To Expect

Simply make your booking online and enjoy free delivery in Taiwan, or easy pick up from Hong Kong Airport or central Singapore. Choose between a rail pass for 3, 5, or 7 consecutive days or use it for any 4 days within a 10 day period. Redeem your voucher for a rail pass when you're in Japan and be ready to explore Hokkaido to the fullest! Apart from the Shinkansen, your pass is valid for unlimited rides on all local/rapid trains, limited express, ordinary express, and buses operated by JR Hokkaido. Travel during winter and visit the Sapporo Snow Festival held every year in Feburary, or head to the Rusutsu Resort for some thrilling sports on the snowy slopes. While you're there, indulge in some delicious crabs and ramen that the area is well-known for. With a single pass that takes you all around Hokkaido, this is definitely the easiest and fastest way to explore the region!

HOKKAIDO Rail Pass
Explore Hokkaido for 7 days with a JR Pass
jr pass infographic
Please be guided by this helpful infographic that shows you how to get this pass
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Inclusive Of

Inclusive Of:

  • 7 Day Rail Pass (or check 3 day, 5 day or flexible 4 day rail pass options)
  • Reserved and non-reserved seats on JR Hokkaido Limited Express trains
  • Reserved and non-reserved seats on JR Hokkaido Express trains
  • JR Hokkaido local trains
  • JR Hokkaido buses within Sapporo
  • JR Hokkaido buses between Sapporo and Otaru
  • Choose Taiwan Mail Delivery / Hong Kong Airport or Central Pick Up Pick Up / Singapore CBD Pick Up / Malaysia Mail Delivery
Please Note:
  • Please check the website for more information on the coverage area
  • A separate basic fare must be paid for the Hokkaido Shinkansen
  • Kikonai Goryokaku area covered by the South Hokkaido Railway is no longer managed by JR Hokkaido, and a separate ticket purchase is required for rides on that line
Not Inclusive Of

Not Inclusive Of:

  • South Hokkaido Railway, Sapporo Municipal Subway, and other train companies outside of JR
  • Hokkaido Hayabusa and Hayata Shinkansen
  • Buses between Sapporo-Asahikawa, Monbetsu, Hiro'o, Kiroro, Ohibiro, Erimo, Shin Sapporo-Atsubetsu Stadium, JR Shiroishi Station-Sapporo Dome
  • Chuo buses
Additional Information

Additional Information:

  • Child ticket: Age 6-11
  • 2 children (aged 1-5) may travel free of charge when accompanied by an adult rail pass holder given that they do not occupy a seat, but a third child will require a child rail pass
  • Children under 12 months old may travel free of charge
  • This rail pass is applicable only for foreign visitors in Japan with a "Temporary Visitor" status
  • When you enter Japan, if you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport
How To Use

To Get Your JR Pass:

  • Before entering Japan, book your JR Pass at Klook in prior, select a departure date (the date you plan to fly to Japan) and fill in your information, obtain your Exchange Order by delivery or pick up by yourself
  • If you choose "delivery," Klook will mail the Exchange Order to your address within 7 business days; If you choose "pick up," please come to the designated pick up point at the time you choose to obtain your Exchange Order
  • After entering Japan, visit any of the JR offices located in airports and main train stations to submit your Exchange Order with your passport to redeem the JR Pass
  • After collecting your JR Pass, you may access unlimited rides within the valid date

Notes on Usage:

  • The Exchange Order is valid for 3 months from the date of purchase. Please redeem your JR Pass within 3 months of its issuance
  • The JR Pass must be used within one month after redemption
  • You can only select your seat after turning in your Exchange Order for JR pass
  • For seat reservation, you will have to approach the JR staff at the Ticket Office in Japan to make the arrangement
Cancelation Policy

Condition of Refund:

JR Pass Exchange Orders may be refunded at Klook within 11 months after booking as long as the following conditions below are fulfilled:
  • The Exchange Order has not been turned in for a JR Pass
  • The Exchange Order has not been stolen or lost
  • The Exchange Order must be mailed back to Klook Office, and it must be the complete physical copy of the Exchange Order

Notes on Refund and Amendment:

  • In any case of Exchange Orders refund or amendment, you will need to contact Klook for further procedure
  • 10% of the yen price of the JR Pass will be charged as handling fee
  • Klook can only refund the Exchange Order, if you already redeemed your Exchange Order for JR Pass, please check with your local JR Station
  • Refunds or amendments due to local schedule change, suspended services, Exchange Order being stolen, damaged, lost or other related issues are not accepted, and there will be no compensation of accommodation, meals, transportation or other expenses incurred due to these circumstances
View All
Reviews (255) 4.7
  • hang kin 15 Sep 2018
    Very convenient transport
  • Wee Kiat 9 Sep 2018
    Must buy for multiple cities travel, and its definitely worth your money.
  • Sin Yen 29 Aug 2018
    very convenient and useful. But one thing to take note is that when you sir for the tram , remember to book for the seat. if not you have to standing inside the whole day.
  • Bi Jun 19 Aug 2018
    I booked the ticket quite late. I followed up with the staff to make sure that I can get the voucher before I depart. It is a great deal and I got it even cheaper with the promo code. Klook will definitely my option again when I go on travel.
  • Farzana 16 Aug 2018
    Very easy to activate and use. Just that collection was a little inconvenient as we had to go down to collect the tickets at klook office.
  • May Sum 13 Aug 2018
    It is the cheapest and most convenient way to get a jr rail tickets. Do read the t&c on how to exchange for the pass to avoid unnecessary hassle. Jr rail is the most convenient way to travel during winter.
  • Rawikarn 22 Jul 2018
    We got the best price and it’s really easy to use!!
  • Cay Xin 16 Jul 2018
    It was easy to pick up the voucher from Klook’s office. The exchange for the JR pass at the JR office in japan is also quite smooth. Overall a good deal to get from Klook.
  • chi ho 15 Jul 2018
    good and Convienceto use at hokkaido. all the places you can use this voucher pass which can take the jr train to go
  • Li 12 Jul 2018
    I have not used it yet. but the exchange pass receipt is quite easy to collect. Hope when i arrive at hokkaido also no problem for it.
FAQs

Activity Q&A

Making a Booking
Q: I’m confused…what’s the difference between the voucher, exchange order, and JR Pass?

A: The redemption process for the JR pass is complicated. Please see the definition of the following terms:

  • Klook Voucher: You receive this voucher after completing your booking on the Klook website or app. You only need this to redeem for a JR Pass Exchange Order (sometimes also referred to as a voucher or MCO on other websites) at one of our Klook pickup points. If you have chosen a mail option, this will not apply to you. (Please note that this Klook voucher CANNOT be used in Japan to redeem for the actual JR Pass) (Click here to see an example of a Klook Voucher)
  • JR Pass Exchange Order (Physical Document or MCO): You will receive this at one of the Klook pickup points or by mail, depending on your checkout options. You MUST have this exchange order before leaving for Japan to exchange for the actual JR pass once you arrive. (Click here to see an example of a JR Pass Exchange Order (MCO))
  • JR Pass: This is the actual pass you will use on the transportation systems in Japan. You MUST exchange for this pass in Japan with the physical Exchange Order described above. You will need both the exchange order and the original passport associated with the order to redeem for the actual JR Pass. The pass can be redeemed at the JR Rail Office (Click here to see an example of a Consecutive Day JR Pass / Non-Consecutive Day JR Pass)
Q: I’m confused...what dates should I put in the calendar when booking?

A: The date you select when booking is the date of your departure to Japan. If you intend to pick up your Exchange Order at the Klook Hong Kong or Singapore office, please note the office opening hours. For Exchange Order deliveries, mailing willl take 7 working days (holidays are not counted)

Changes to your Booking

Q: Some of the details I submitted at booking are incorrect, can I make a correction?

A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible. We will cancel the old one and ask you to make a new order. A handling fee of 10% of the pass price will apply, and the remaining balance will be fully refunded. Please read through the official cancelation policy on the JR Pass page for more information.

Q: I made an error selecting my mailing location or pick up location, can I correct this?

A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible.

  • If the Exchange Order has already been mailed, handling and postage fees will apply when making corrections to mailed Exchange Orders (MCO). You will be charged an additional 10% change fee will be charged
  • If the Exchange Order has not been mailed, there will be no additional charge
Q: I would like to change from X JR Pass to Y JR Pass, how can I do this?

A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible. We will cancel the old one and ask you to make a new order. A handling fee of 10% of the pass price will apply, and the remaining balance will be fully refunded. Please read through the official cancelation policy on the JR Pass page for more information.

Confirmation

Q: I haven’t received my confirmation yet! Help!

A: Confirmations may sometimes require up to 24 hours to process due to security verification. If your booking has not been confirmed after 24 hours, please contact us via Ask Klook

Scheduling Issues

Q: Is my pass still valid on X+1 date if I have a consecutive day pass that ends on X date?

A: Your pass is only valid for the number of CALENDAR dates that the pass is issued for, it is NOT counted in 24 hour periods from the time of first use. For example, if you use the pass on the first day in the evening at 11:59pm, your first day will end at midnight that day.

Q: I would like to book a pass for XXX date, but this day does not show up on your calendar. What should I do?

A: Passes must be booked at least 7 business days in advance.

Q: When I redeem the JR pass, can I choose another date as the first use date instead of the day I redeem for my JR pass?

A: After you receive the Exchange Order (MCO), you have 90 days from the "date and place of issue" listed on the voucher to pick up your JR Pass. After picking up the actual JR Pass, you can choose a later date within 30 days to start using the JR Pass. Please ask the staff at the JR Rail office to help you set the first use date on the pass.

Q: Why can’t I just receive the JR Pass before I go to Japan instead of an exchange order?

A: JR passes cannot be issued outside of Japan. All JR passes must be redeemed once the traveler has arrived in Japan or purchased in Japan by foreign visitors at full price.

Q: Is it possible to collect the exchange order (MCO) today?

A: Same day bookings are not possible. Bookings must be made at least 7 business days in advance. Please be sure that you have enough time to pick up or receive your exchange voucher before departing for Japan.

Q: How do I pick up my JR pass?

A: Please note that JR Rail has many separate entities such as JR East, JR Central, JR Hokkaido, etc. Depending on the pass you buy, you will have to go to that specific company’s office to redeem your pass. The JR Rail Pass is only issued domestically in Japan. When you order on Klook, you will have the exchange order (MCO) sent to your home, or will have to pick up the exchange order (MCO) in the city or airport you are departing from before arriving in Japan. Once you have arrived in Japan, you will exchange the exchange order (MCO) for the actual rail pass at an official JR Rail Office (located at most major airports and rail stations in Japan).

Q: Do I need my passport to pick up the exchange order (MCO)? Exchange for the JR Pass?

A: When picking up the exchange order (MCO) in your country before leaving for Japan, the lead traveler listed at checkout must bring their passport to pick up the exchange orders at the office, but can pick up all other exchange orders associated with the order. When redeeming the exchange orders for the actual pass in Japan, each traveler MUST bring the original passport associated with the exchange order to receive the pass. Copies of passport information pages are NOT accepted.

Q: Can someone else pick up the exchange order (MCO) for me in XXX city?

A: You can arrange for a friend to pick up your exchange order (MCO) by contacting us via Ask Klook. Your friend will need to provide a copy of the lead traveller’s passport and the Klook voucher to pick up the exchange order. Please note that this ONLY applies to the exchange orders (MCO) and NOT the JR Pass.

Q: Can I redeem my exchange voucher at X place in Japan?

A: Generally, you can exchange the voucher for the JR Pass at most major airports and rail stations in Japan, as well as other JR Rail offices. Please see the following examples of places you can exchange for the JR Rail pass: JR Rail Office

Q: Can someone else pick up the pass for me in Japan?

A: No. The exchange orders (MCO) are linked to the personal details on the passports submitted at checkout. You must pick up the JR passes in person in Japan with the original passport used when booking.

Q: I ordered the pass on the Klook website or app, but have not received an exchange voucher yet. When will it come?

A: If you chose a mail option, please allow 7 business days for your exchange voucher to arrive. If you chose a pick up, please visit the pick up locations in your city to receive your voucher. Exchange orders (MCO) MUST be redeemed for a JR Pass once you have landed in Japan at the JR Rail Offices in major airports and rail stations.

Q: Can I just use my Klook electronic confirmation or voucher to exchange for the pass when I arrive in Japan?

A: No. You MUST pick up the exchange order (MCO) or have it mailed to you BEFORE you depart for Japan. You cannot use the electronic confirmation from your email or Klook app to redeem for the JR Pass in Japan. Only official exchange orders (MCO) will be accepted for JR Passes in Japan.

Q: I was unable to pick up my exchange order on the date I selected, can I cancel my order?

A: Cancelations will incur a 10% cancelation fee. Please contact customer service to reschedule pick up.

Q: I live in Singapore, where is the pick up location for the Exchange Orders?

A: Singapore CBD: Klook Office, 13 Hong Kong Street Singapore 059656

  • Pick up time slots: 10:00am-12:00pm, 2:00pm-8:00pm (Monday-Friday); 2:00pm-6:00pm (Saturday)
  • Opening hours: Monday to Saturday (closed on Sundays and Public Holidays)
Q: I live in Hong Kong, where is the pick up location for the Exchange Orders?

A: We have 2 pick up locations in Hong Kong:

  1. Hong Kong International Airport Arrivals Area, Terminal 1, Counter A13 Opening hours: 7:00am-11:00pm, daily
  2. Central: Klook Office,16/F, Car Po Commercial Bldg, Lyndhurst Terrace, Central Opening hours: 10:00am-7:00pm, Monday to Friday (closed on public holidays)

Refunds/Cancelations

Q: Can I refund my JR Pass? Will I be charged a cancelation fee?

A: You can cancel and refund your order if you have not yet used your Exchange Order (MCO) to receive a JR Pass. Unredeemed JR Pass Exchange Orders (MCO) can be refunded and amended within 11 months of being issued. A cancelation fee of 10% of the pass price and a post fee of returning the MCO back to Klook will apply. After receiving the MCO, Klook will issue a refund to your account as soon as possible. The time and date you receive the refund varies per bank. Click to see a sample of a JR Pass Exchange Order (MCO)

Q: How come I still see a charge even though I canceled my booking? When will I receive my refund?

A: Refunds require up to 30 days to process. Bookings are also subject to a 10% cancelation fee, so your refund amount may not match your booking receipt.

Other

Q: I plan to do XXX in Japan, which type of pass should I buy? Is XXX destination valid with the JR Pass I have purchased?

A: The type of pass you should buy is highly dependent on your individual itinerary. Please see our handy blog post for itinerary ideas for each type of pass.

Q: I’m from XXX country or have XXX passport, can I buy a JR Pass?

A: All foreign tourists entering Japan on a “Temporary Visitor” entry status are allowed to purchase the JR Pass. Japanese passport holders are NOT allowed to purchase the JR Pass.

Q: Can I retroactively use a promo code on a booking I have already completed? Can I cancel my booking and re-order with a promo code?

A: No! Cancelations will incur a 10% fee.

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