Animal Kingdom Great Adventure Exhibition - Natural History Museum of the University of Pisa

Ticket Purchase Information

Event Period: 2026/07/11 - 2026/10/11. Opening Hours: Summer Vacation (7/11–8/30): Daily 09:00–18:00 Non-Summer Vacation (8/31–10/11): Monday to Friday 09:00–17:00; Saturday, Sunday, and National Holidays 09:00–18:00 (Ticket sales and admission stop 1 hour before closing each day)

• Each ticket is valid for a single entry. Once the admission stub is validated, it becomes invalid, and no refunds will be accepted.
• Please keep your tickets safe. No reissuance or replacement will be provided for lost, damaged, or expired tickets.
• Package deal items and gifts must be redeemed on-site by 17:00 on the last day of the exhibition at the latest. No reissuance will be provided for overdue redemptions.
• Those holding electronic tickets or electronic serial number vouchers do not need to exchange tickets; please proceed directly to the exhibition entrance for validation and entry. No refunds will be accepted for validated QR codes and electronic serial numbers.
• For concession tickets and free admission qualifiers, various discounts cannot be used simultaneously when purchasing tickets. Please proactively present relevant supporting documents for verification by staff upon entry.
• If the ticket is a complimentary pass, it is prohibited to resell or exchange it for cash. Without the permission of the organizer, violators will be dealt with according to law.
• For tickets purchased through various channels, if a refund is required, please go to the original purchase channel and follow the relevant regulations of that channel.
• Refund applications must be submitted by 17:00 on the last day of the exhibition at the latest, and a 10% handling fee will be deducted from the actual sales price in accordance with Article 6 "Refund and Exchange Mechanism" of the "Standardized Contract for Arts and Cultural Exhibition Tickets" stipulated by the Ministry of Culture. For detailed refund procedures and methods, please call (02)2772-8880 (Monday to Friday 10:00-17:30) for inquiries.
• Other ticket-related regulations or any consumer disputes arising from this ticket will be handled in accordance with the "Standardized Contract for Arts and Cultural Exhibition Tickets" issued by the Ministry of Culture.
• To ensure the health of participants and comply with government epidemic prevention measures, please cooperate with the instructions of on-site staff, measure your forehead temperature, and disinfect your hands with alcohol. If you have symptoms such as coughing or fever (≧ 37.5 °C), the organizer reserves the right to ask you to leave, and no ticket fees will be refunded or compensated. The organizer reserves the right to interpret the exhibition-related regulations and matters if there are any unaddressed issues.

Important Notes

• No luggage storage service is provided in the exhibition hall. We are not responsible for personal property loss. Please take good care of your personal and valuable belongings.
• Please comply with government epidemic prevention regulations, visitor routes, exhibition rules, and on-site staff instructions. If there are many people, please queue in an orderly manner.
• Playing, running, and eating are prohibited in the exhibition hall. Please do not bring food or drinks into the venue; smoking, chewing gum, and betel nuts are prohibited.
• Selling or reselling tickets on-site in the exhibition hall is prohibited. If inappropriate behavior persists despite warnings, the individual must leave immediately without objection, and no compensation or refund of ticket fees will be provided.
• Pets (except guide dogs), long-handled umbrellas, strollers, and various dangerous and prohibited items are not allowed in the exhibition hall.
• Hitting, touching, or climbing exhibits and display cases are prohibited in the exhibition hall. In case of damage, compensation will be required at the original price.
• There are designated staff members in the exhibition hall to maintain order. If you find any suspicious persons or unknown objects, pick up lost items, or feel unwell, please immediately notify nearby staff for assistance.
• If you need to re-enter on the same day, please get a validation stamp at the exit and present the validation stamp at the entrance to queue for re-entry. It is valid only on the same day.
• If there are any changes to the exhibition operating hours and regulations, please refer to the on-site or official fan page announcements. The organizer reserves the right to interpret the event if there are any unaddressed matters mentioned above.