Auschwitz-Birkenau and Wieliczka Salt Mine Tour with Hotel Pickup

Additional information

For Bus Tours

• Routes may change due to weather or traffic conditions

For Walking Tours

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Other Reminders

• Please note that large bags and backpacks are not permitted inside the museum. The maximum allowable size for all carry-on items is 20 x 30 cm
• Guests will have a lunch break during the full-day tour but are advised to bring snacks
• Guests will travel in an air-conditioned bus
• Please note that pickup times are subject to change. While guests may select a preferred time, it cannot be guaranteed
• Guests may be refused entry if the name on the booking does not match the name on the ID presented at entry
• The pace and duration of the tours are determined by the memorial's visitor service
• Visits to the Auschwitz-Birkenau Museum may be canceled due to force majeure or restrictions imposed by the museum, in which case guests will receive a full refund
• The tour leader may not speak the selected language, as it applies only to the museum tour, which may occasionally be translated from another language
• Guests booking a reduced-price ticket must bring valid proof of ID

Prohibitions & Limitations

• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Participants are advised dress appropriately for this activity (long pants, long-sleeved shirt or scarf to cover shoulders, and closed shoes)
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• Fitness Level Requirement: Beginner

What to bring

• Valid ID / Passport (with 6 months validity)
• Snacks or packed lunch
• Student card (For guests who purchase student tickets)

Accessibility

• This activity is not wheelchair-accessible

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to request a full refund

Voucher type

• Present your mobile voucher

Pick-up information

• Hotel pick-up and drop-off services are available
• Operator will reconfirm your pick-up time in advance
• This is a shared transfer and early or late pick-up is possible
• Arrive at the hotel lobby 15 minutes before your selected pick up time
• Enter your hotel name and address at the checkout page

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit