What's included
Live tour guide: English- Transport: Bus, Coach, Van
- Meals: Lunch
- Admission: Semenggoh Orangutan, Annah Rais Longhouse
Accommodation- Extra fees
- Gears & Equipment
- Tax & discounts
- Insurance
- Travel Insurance
- Special arrangement
- Services vary based on customer selection
Before you book
Additional information
Prohibitions & Limitations
- Please dress accordingly depending on the day's weather conditions
- Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
- It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
Terms & Conditions
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
- You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
Cancellation policy
- You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
- In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
- If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
- For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
- To reschedule, please contact the supplier/operator: via email: info@ajborneo.com
Booking changes policy
- Change are allowed until 24 hour(s) before activity starts
- The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
- The booking cannot be changed if the voucher has not yet been issued.
- Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.
How to use
Voucher type
- Present your voucher from the Klook app
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Age & eligibility
Eligibility
- This activity has no age limit
- Important: Infants and children must be included in the passenger headcount
- Free for children aged 0-2
- This activity requires a minimum of 2 participant(s). If the minimum is not met, you can book an alternative date or request a full refund
