[Winter Limited] Ginzan Onsen, Zao Snow Monsters, and Zao Fox Village 2-Day Tour | Stay at Naruko Onsen - Enjoy a Japanese-Style Onsen Inn | Departure from Tokyo

Purchase Notice | Important Reminder: Please Read Carefully

【Pre-Departure Information】

• Please be on time for the meeting: If you are unable to participate in the itinerary due to personal reasons (such as being late, getting lost, or feeling unwell), no refunds will be provided. Please note that there will be no refunds.
• This itinerary is a fixed group tour route, and you will be sharing transportation with other passengers throughout the entire journey. Parking is not allowed at will outside of attractions.
• Depending on the number of participants on the day, a smaller vehicle model with a driver serving as a guide may be used. Please cooperate with the staff's arrangements throughout the journey (in the case of a smaller vehicle, you will enjoy a more flexible itinerary pace; the driver will focus on driving, and the commentary content will be relatively brief).
• The itinerary may be adjusted due to force majeure factors such as traffic and weather. In the event of delays or partial changes, no refunds or compensation will be provided. Passengers who need to catch a flight on the same day should register with caution or reserve sufficient time.
• Each person can bring one piece of luggage for free. For extra pieces, you can pay the driver/guide JPY 2,000/piece on site. Please be sure to make a note when placing your order. If you do not inform us in advance, the guide has the right to refuse you to board the vehicle, and the tour fee will not be refunded.
• Registration for seniors over 70 years old and pregnant women: Please request and sign a disclaimer agreement from the staff’s email jingyu12333@163.com no later than one day before departure, and return it to us after signing to ensure travel safety.
• For travelers who choose a package including tickets, if the planned ride cannot be experienced due to weather factors or a large number of people in line, the itinerary will be adjusted to take the Zao Chuo Central Ropeway, and we will refund the corresponding price difference. We apologize for any inconvenience caused.

【During the Trip】

• The duration of stay at each attraction has been optimally designed. Please strictly observe the time to avoid affecting the overall itinerary.
• Travel time may be adjusted due to force majeure factors such as traffic, weather, and crowds. In the event of delays or partial itinerary changes, refunds or compensation cannot be requested. Please understand and be aware of the uncertainties of the journey.
• Traffic congestion may occur during holidays and peak periods. The tour guide will flexibly adjust the itinerary depending on the situation. Please be mentally prepared and thank you for your understanding and cooperation.
• In order to maintain the cleanliness of the vehicle, please do not eat or drink in the vehicle. If any soiling occurs, cleaning fees will be charged according to local standards. Please work together to create a comfortable riding environment.
• If you leave the group on your own/leave the team midway after the itinerary starts, it will be regarded as an automatic waiver of service, and no refund will be given. (You will be responsible for your own safety during the period of leaving the group)