Medellin Guatapé & El Peñón de Guatapé Cultural Day Tour

Additional information

Other Reminders

• Keep in mind that there is a lot of traffic in Medellin, we do not recommend booking if you have a flight on the day of the tour.
• For meeting options leave with enough time to arrive on time for departure.
• No refunds or reschedules are available in case of delay or no-show.
• For Multi-language Options: Audio guides in 41 languages are available via QR code; please bring your own earphones.
• It is very important to arrive at the meeting point at the agreed time
• To avoid inconveniencing other passengers, the tour will not wait for late arrivals and will begin with the participants who are present
• Those who miss the tour due to lateness are not entitled to a refund, as per the established start-time policy

Prohibitions & Limitations

• The activity is not recommended: PWDs (persons with disabilities)
• Pets are prohibited
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• The following items are prohibited: firearms / alcohol / illegal substances

What to bring

• Sunscreen / Sunglasses / Caps or hats / Cash / Water bottle / Passport (with 6 months validity)
• Headphones

Accessibility

• This activity is not stroller and wheelchair-accessible

Vehicle & luggage info

• Passenger capacity: 40 passengers excluding the driver
• Luggage allowance: 0 pieces of standard-sized luggages

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Participants aged 3-12 are considered children, based on their official ID
• Children under 3 years old are considered infants, based on their official ID