MELAND CLUB Hangzhou West City Intime City Store

Changes are allowed anytime before redemption

The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

The booking cannot be changed if the voucher has not yet been issued.

Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

"One adult" refers to one adult aged 18 or above. Adult tickets cannot be used for children. "One child" refers to one child aged 7 months to 12 years old and under 1.5 meters in height.

Children and adolescents over 1.5 meters tall but under 18 years old will be considered as "one minor" upon entering the park, and they need to purchase children's tickets, read and sign the Friendly Reminder, and be accompanied and supervised by their parents.

This amusement park is open to children aged 7 months to under 12 years old (including 12 years old) and under 1.5m in height. Children must be accompanied by a parent to enter the park (to ensure safety, pregnant women, minors, seniors over 65 years old, and others who do not have full civil capacity are not permitted to accompany children into the venue as parents or guardians).

For each additional adult accompanying a child into the park, an accompanying ticket must be purchased (accompanying tickets must be used simultaneously with the main ticket, cannot be used alone, and the price is subject to the gate price, except for those already included in a package).

For safety and hygiene reasons, both parents and children must wear non-slip socks with non-slip soles throughout their visit to the park. Customers are recommended to bring their own; those without can purchase them at the store's front desk (CNY 5/pair).

To ensure supervision safety, accompanying parents cannot be changed midway after entering the park. If it is necessary to change the child's parent (or guardian) due to special reasons, both the original and new parents must go to the park's front desk to register and sign for confirmation.

One entry and one exit from the park counts as one complete play session. If you (the customer) leave due to your own reasons, the play session is considered over, and re-entry requires purchasing a new ticket or swiping a card. If you need to leave for a short period due to special circumstances, please contact the park's front desk staff to explain the situation and seek assistance.

Special Group Friendly: Infants under 7 months of age can enter for free as accompanying companions of card-holding children. Infants must be supervised by a parent throughout their visit.

The staff in this park do not provide one-on-one accompaniment and care. Parents are the guardians of their children. During playtime, parents are requested to look after and supervise their children well.

This park is a children's play area. To ensure your safety and the safety and experience of other customers, and to maintain a safe play environment, if you wish to bring food and beverages for your own consumption into the park, please do not eat or drink within the play area. Please also be aware that for safety reasons and potential impact on others' experience, the following food and beverages are not permitted in the park (except for infant feeding and medical reasons): ① anything with a pungent odor; ② anything self-heating or requiring on-site preparation.

Before entering the park, please accept temperature monitoring and hand sanitization. Babies under 3 years old must wear diapers to enter the venue. (Individuals with a body temperature exceeding 37.5°C, infectious diseases, skin conditions, or open wounds are denied entry.)

The voucher is valid for 31 day(s) from the redemption/activation date. It expires at 22:00 on the last day

Present your mobile voucher

MELAND CLUB Hangzhou InCity West Store

F2, Intime Department Store (Hangzhou West Store), No. 380 Fengtan Road, Gongshu District, Hangzhou